After suffering through countless episodes with the fine Dewalt/Porter Cable support system, I've started replacing my power tools with Bosch. About a year ago I had a jig saw go haywire and I jumped through all the hoops on the Dewalt/Delta/Porter Cable website and accomplished nothing. So, I threw the saw in the trash and bought, what I thought was a highly overpriced, Bosch jigsaw. I was simply amazed. The quality is unsurpassed. Well, my Porter Cable drill/driver's 19.2 battery driver went kaput and I went through the hassle with their website again. Before they even responded, which they still haven't, I had purchased, what I thought was a highly overpriced, Bosch 18 volt drill/driver. Once again, the quality is unsurpassed. Next came the Dewalt saw (I have two and one hasn't gone kaput yet). Ever since I had it I was unhappy with the weight and I've always been unhappy with the motor on the left blocking your line of sight. Well, when it went out, I decided I wasn't even going to try their website and I went to Bosch and lo and behold their saw has the motor on the right and the line of sight and the weight makes it an absolute pleasure.
I'm now a 100% Bosch fan and even bought the two Dremel tools, the original and the new multi-task saw which is simply amazing. The only thing that irks me is that it took me 40 years to wise up.
I'm not a paid shill for Bosch but I would be if they asked.