HEATILATOR Fireplace - Main Burner did not work

[lisahopes2000]

I have a HEATILATOR Fireplace. The pilot frame works fine. When I turn on the wall switch, the main burner does not come on in frame.

What is the possible problem?

Regards,

Lisa

[bixby64]

bixby64 had written this in response to

: Lisa,

I have the same problem that you listed here.

Did you ever get this resolved?

Thanks,

-John

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[German Jerry]

Same trouble here too. It turned out to be the burner was worn out. To bad too, the unit wasnt that old. I just eneded up removing the whole Heatelator unit and pluging the flue with a chimney balloon since i didnt use it that often anyway. No easy fix for this one, just full replacement.