A relative needs to replace a heat pump and I was wondering if people could either recommend a good manufacturer or steer us away from a problem one.
The current heat pump is a Tempstar 2.5 ton 10 SEER (model NHP030, I've been told). I've gotten two estimates so far, one for a Tempstar and the other for a Carrier. [Unfortunately, neither estimate included the exact model number of the units! I have to go back and have them specify exactly which model they will be installing.] I have taken a look online and, for now, am guessing that the Tempstar will be a SmartComfort 2000 and the Carrier will be a Comfort 10 Series but, as I've said, I will certainly get that spelled out exactly.
The prices are close enough ($2,200-2,300) to make the quality of the unit the deciding factor. The price seems reasonable given the bare price of the units but please let me know if it is way out of line.
I am leaning towards the Tempstar because the old one lasted over 15 years, but things change.
Can anyone give me some feedback on these two manufacturers? Are they basically of equivalent quality? I know that everyone has their own preferences and horror stories but I know nothing about heat pump manufacturers and would really appreciate any suggestions.