We had this happen today. It happened all of a sudden. We had the oven (not the broiler) turned on on our GE / Hotpoint MODEL#: RB757 range (7 years old). It had been on about 4 minutes preheating. Then it made a loud POP and lit up bright as the sun inside the oven compartment as sparks and flames shot out the place where the broiler coil connects to the electrical contact in the back wall of the oven.
When the fire trucks arrived and the firefighters rushed in, they kept spraying it and it just kept hissing and smoking but stayed lit up real bright at that one point and on fire (I had turned off the control knob and assumed maybe there was some food stuck on it that was causing it to still burn, but they said no, it's still energized.). As soon as I switched off the breaker, the bright light and fire and hissing immediately ceased. There was no food on the element.
They dragged the range out the front door and onto the concrete driveway and doused it, and said I should contact the manufacturer, which I will.
But first I want to see if this has happened to others. I looked for any evidence on the web of this happening to anyone else; all I found is one person said she got "E2" or soemthing error code displayed on her range and the broiler would come on even with the knob in the "off" position, and had to turn it off at the breaker. But she didn't have the sparks and fire.
Any evidence of this not just happening to us is appreciated. Thanks,
- Bobby & Susan