Just had a first. I've been repairing refrigerators for
about twenty years. I went out this AM, and worked on a
refrigerator. Did my best. She called back about 6 PM,
it's still problems. She gave me more information, and
my diagnosis changed. Drove back (half hour from here)
to work on the fridge again. Used a new in the bag part,
I'd bought several years ago. Told her I guessed the part
was about $25, bought it years ago.
She asked if I had the receipt. Took a minute to understand.
She wants to see the receipt of what I paid at the wholesale
house. No, the receipt is in a drawer or folder at home.
And even if I did, I wouldn't show you. I sell for retail.
I'll make a phone call tomorrow, see what the current
retail price is, and call her back. What an evening.
Christopher A. Young
learn more about Jesus
On Mon, 22 Jun 2015 19:28:51 -0700, "taxed and spent"
But she has no business knowing what the repairman paid for the part.
I occaisionally had customers when I was at the garage who expected
to get the parts at cost, or who brought in parts they bought
elsewhere and expected me to install them. (used, discount, or
I finally posted labour rate to install customer supplied parts at
150% of regular rate. Easier than refusing to install the parts, with
the same result.
Then one of my first contracts in the computer business - a well known
software company, needed a particular component in a rush. One of my
suppliers had it in stock, so I got it (at wholesale) and charged it
out to the customer at MSRP - about 15% over cost.
A week later they discovered they could have bought the component from
my supplier for the same price I paid for it, and the "boss" had a
hissy fit, refusing to pay my price, and saying it was not right for
me to make money on components I supplied as a contractor.
It was a pretty good gig - but I walked out and never went back. If
my knowing where to get the part they needed "yesterday", and getting
it to them within the hour wasn't worth something to them, too bad.
They were not getting it for nothing, and I didn't need their work
badly enough to take the abuse that came with it.
Turns out most of their programmers and software engineers were
"contractors" too - except the were really emplyees - as determined by
Revenue Canada a year or so later. As "contractors" the company did
not have to pay ANY benefits, did not need to with-hold any taxes, or
pay any health tax, UI, holiday pay, etc. Instead of a "time sheet"
the "contractors" turned in weekly "invoices" for their time - but
they were required to work exclusively for that company with signed
non-disclosure agreements etc - with percribed hours etc.
Unlike myself - a consultant brought in to solve problems with their
computer network and maintain their equipment
Those companies want something for nothing. I retired and about 6 months
later I got a call that some old equipment was being restarted and they
needed some help. I told them I would come back for the short time they
wanted but double what I was making while working. That is what they said I
worth when working, benefits, 401k, insurance and such. They balked at that
, so I did not go back. I did not need the money and would only be doing
that just to help them out. I thought if I was worth that much before
retiring, I would be worth that much if not more when they needed
experienced short time help.
On Mon, 22 Jun 2015 23:38:30 -0400, "Ralph Mowery"
When I was a young mechanic i was working for a dealership making a
reasonable wage, but definitely not high pay, when a dealer closer to
home offered me a job at a dollar an hour more - and back in 1972 a
dollar was a fair amount. I accepted the job, and gave my notice to my
current employer. He offered to double my pay rate if I stayed, I had
to tell him if I was worth that to stay, I was worth that before I
left, and I had given my new employer my word I'd be there in 2 weeks
and I'd be there. - Told him he better pay my replacement what he was
worth if he wanted to keep him.
On Mon, 22 Jun 2015 23:19:39 -0400, firstname.lastname@example.org wrote:
Most people don't expect to get screwed on parts prices nowadays.
The parts costs are readily available, and they're not in the dark.
Labor cost is take it or leave it.
Car parts prices have been available for many years, and so has part
costs on the final bill.
Why go where you're going to get gouged on parts?
Even 50 years ago a good mechanic working for my cousin took me aside
and told me in a whisper I needed ignition wires. "Get them at the
parts store down the street and do it yourself. Mike is gonna charge
you twice what he pays for them."
Even he didn't like that practice.
That's what got me started doing most of my own repairs.
I had a couple things needed replacing on my car, so I bought the
parts and took it in to the neighborhood shop for them to do the work
for me. Got a call from them later, saying I also needed a new
radiator (which wasn't a surprise), and there'd be a delay since they
had to order it. I said, Wait, I'd found one online for ninety bucks.
She said, We beat that, we found it for $75.
I don't drive one car much and often only have it serviced once a year. Get
it inspected and the oil changed. It tickles me to look at the bill and see
where they even add in shop supplies such as the rag the mechanic wipes his
hand with. You would think they would just charge so much and be done with
it instead of adding in all the small charges.
On Tue, 23 Jun 2015 10:29:23 -0400, "Ralph Mowery"
I think I saw that for the first time at the dealer a few months ago. I
never went to a dealer before, but he had a sale and was charging no
more for wheel alignment than Firestone. He also claimed both of my
inner boots had leaks and needed replacing for 800 dollars. In fact,
one only had 50 miles on it and the other was in perfect condition also.
That's the usual Firesone (and other chain shops) modus operendi.
A local tire shop was advertising for a service manager, claiming very
generous earnings for "the right person". After talking about my
experience etc, their final question was "could I sell?" They said for
someone who "could sell" the job could pay upwards of six figures per
year (and this was in the eighties!!!) I said "sell, or upsell?" I
could sell what was required, but I couldn't steal from customers.
Less than a year later the shop was closed down, and the management in
On 6/23/2015 10:28 PM, email@example.com wrote:
I've taken (but never again for the rest of
my life) repairs to Midas Muffler Brake.
They do nice quality work, but I don't like
the 1 - 2 - 4 level pricing. For example,
on the phone, it sounds like $100 job. Estimate
in writing says it's a $200 job. By the time
they find all the other things, it's $400.
I've talked to others about the Midas touch,
they were just as offended as I.
Christopher A. Young
learn more about Jesus
On Tue, 23 Jun 2015 22:28:32 -0400, firstname.lastname@example.org wrote:
But I went to the dealer because they were the same price. It's the
dealer who tried to sell me two boots.
I saw what you said about dealers having to buy all that stuff, and pay
for all that training, so I'll limit myself to this dealer. Except
that the whole setup makes it near impossible for the customer to know
what's going on. At most shops if I cant' go int the bay, in decent
weather I can stand outside the bay and see what he's doing. When he
finds rips in my boot, he'll call me in and show me, and I'm sure the
insurance allows for that. But at this dealer -- all dealer builtings
built in the last 20 years maybe????? I drop the car off at one end of
the building and they have someone else drive it around to the
mechanics. It's clear I'm not wanted in that big room.
Though the girl they assigned to talk to me said I coudl have seen the
car. Of course this was a day later when I called with questions. Even
when I first heard her rattle off stuf (I missed it iirc when she said I
needed boots.) by that time the car was done and returned to my side
We'll see what happns when I bring it back. They'll probably claim I
had the boots replaced.
Good for you. I guess you're not the "right person", with his
definition of right.
Do you remember the lawsuits against Sears some years ago? I think
the mechanics got a commission on parts on an individual basis. The
were almost inevitable. Customers got parts they really didn't need.
Using Opera's mail client: http://www.opera.com/mail/
I had a car in the shop a few years back. The online help from stores like
Autozone pointed to the mass air sensor ( think that was it) that was about
a $ 500 part. Instead of getting that part I took the car to a dealer where
I though they should be able to check out that part. The mechanic replaced
about 3 or 4 other things that cost form $ 50 to $ 100 each that did not
solve the problem. They finally replaced the sensor after about 2 weeks and
an email from me to Toyota about that dealer not being able to repair a
problem. I still had to pay for the other items that were replaced that
were not needed. I don't think I was ripped off by the mechanic other than
he did not how to check out a car. Just a parts changer instead of a real
The dealer did say he was just going to charge me their cost for several of
the items to try and make me happy.
That and a couple of other things cost them atleast 2 car sales from me over
the next 10 years, and I will only buy from them again if they are really
below out of town car prices.
They will be the last place I look at for a car.
On Wednesday, June 24, 2015 at 9:29:57 AM UTC-5, Ralph Mowery wrote:
I haven't seen MAF sensors much higher than $150? I got a new Hitachi part (MAF) for $82 on eBay...which was the same part available at AZ for $128 with a 20% discount.
That mechanic should watch this: https://www.youtube.com/watch?v=p2QLxxstRn8
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