replying to rschng, Jim in TN wrote: My first dusbudter worked beautifully for three years. When the batteries finally gave, I bought another identical unit, it lasted less than a year, I replaced it under warrsnty, and the same things happened, it lasted for only 10 months. This time Target would not exchange and required me to deal directly with the company. I refused. I think BD has intentionally degraded the batteries so as to generate more ssles. This if true is fraud I think, and this is a terrible waste of resources, ie, having to throw away the entire unit simply to get new batteries that probably won't last even a year. I stopped buying the once reliable brand and started using a small corded unit of another company. Oh, the price we have paid by transferring our manufacturing overseas and intentionally building premature obsolescence.
Cordless Dustbuster Won't Charge
Sep 02, 2003
48 Replies
replying to TCS, Hanker wrote: Left mine in the recharging cradle all the time. Still died after two freak'n years.
replying to rschng, James wrote: This unit is a piece of garbage.
replying to rschng, James wrote: This unit is a piece of garbage.
replying to rschng, no name wrote: this is the second dust buster that drop dead on me think I need to go elsewhere when I sent it back for repair they wanted too much money and they never returned the dead dust buster to me bye black and decker for all their wares
Old thread I see but interesting to me. Recharging batteries depends on type, I believe. You can recharge lithium best before it reaches low level and can keep plugged in but maybe Ni-Cd's and NiMH need occasional deep discharge to prolong life. My laptop with a lithium can stay plugged in but my electric toothbrush recommends an occasional deep discharge.
Who sends a $35 throwaway appliance back for repair? Probably costs $8 to send it, they are going to charge more than that for shipping/handling to send it back, plus whatever it costs to fix it. Do the math. And if it was kaput, why do you want it back? Would you pay $10 to get it back? I have no recent experience with Dustbusters or how long they last, they could be crap that only lasts 2 years, just saying, there is something to be learned from this besides that you don't like Black and Decker.
Just like some of the inexpensive tools. I bought a socket set many years ago to throw in the truck for emergency use. Think it costs $
4.99 plus tax. Had a lifetime warrenty. If anything goes wrong or a socket breaks, just send the broken part back and $ 5 for return postage and handling they will send you a new socket.Unless there is a store near you where you can just walk in and exchange the item, it is not worth it to ship anything under a few hundred dollars off for repair.
Wife was watching an old Archie Bunker show. Archie had bought what he thought was an expensive watch for only $ 25 . It broke. Watchmaker wanted $ 25 to repair it but told Archie the watch sold new for $ 8.
replying to rschng, tbs wrote: I have two of the 1970 DustBuster Plus vac's that I took to Batteries Plus Bulbs store and had them replace the batteries in each vac. With the one I had them replace the battery with a more powerful battery. The other, the cream colored one, the replacement battery was not able to use the high power batteries so, they installed the same power batteries as the original ones. Cost was $35 for the high power batteries and $18 for the standard replacement batteries. I took a chance that the problem was the batteries and not the charger and am glad I did.
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