Has anyone heard of this problem and if so, do you have suggestions?
We had a Kitchen Aid Model KSCS251 Stainless Steel refrigerator
delivered two weeks ago by Lowes. Within a week, water was dripping
off of the front of both the freezer side and the refrigerator side
as well as the exposed panel on the refrigerator side.
We called Lowes immediately and it took a week and half for a repair
person to get here--scheduled through Whirlpool directly. During that
time the weather changed from hot and humid to cool and relatively
dry. The condensation was not as great but was still present.
The repair person checked the door seals and the temperature inside
and outside the refrigerator. The inside was within normal
range--freezer a little above 0 and the fresh food section about 39
degrees. The outside of doors was 65 degrees as were the walls and
floor near the refrigerator.
The repair person said that the condensation is caused by the humidty
in the air. My thought is that many people live in humid locations ---
does this happen to other people or is this refrigerator really not
functioning correctly? Would the situation be improved if we had a
glass panel or enamel door vs. the stainless steel?
I would like to decide as soon as possible about having this one
returned and ordering another.