CAUTION: potential problem supplier redux

C & E 20 years ago

I posted this cautionary note 2 days ago:

****I ordered a bidet attachment from

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and have not received anything other than the instant order confirmation. I have written, cordially, on two occassions and still nothing. I'm guessing that he's out of buisness but now my info is out there and who-knows-who has access to it. Just an FYI. *****

Well, it arrived today. Six months and several unanswered e-mails. I guess time and lack of communication are the only cautions now. The item is well made. I won't be installing it until next week.

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C & E 20 years ago

Ah Jeez, I'm just not tuned in. That should be 6 *weeks* not months, later. Apologies all around for getting ahead of myself on the whole issue.

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stevie 20 years ago

how do you like this device? how difficult was the install?

Ah Jeez, I'm just not tuned in. That should be 6 *weeks* not months, later. Apologies all around for getting ahead of myself on the whole issue.

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C & E 20 years ago

I had planned to do the install on Mon or Tues but I have found many parts to be missing.

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Mark Lloyd 20 years ago

I may be buying such a bidet soon. Looks like it won't be from that company.

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C & E 20 years ago

The product is fine and the price is good, Mark, but you just can't reach anyone at this company. Phone calls (a message only phone) and e-mails go unanswered and delivery time was 6 wks. Since I'm not planning on a ot water hook up the only parts that I need to supply are a 'Y' adapter and a supply line. Missing are valves and supply lines. I still like the unit.

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Mark Lloyd 20 years ago

I suppose I'd be spending a lot of that time worrying about it not coming.

I thought you got those parts with a bidet. Anyway, I'm sure they're available locally, do that wouldn't be much of a problem.

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