I stopped dealing with Tiger Direct due to a rebate I did not get.
I went back and forth with them /many/ times until the 30 days I had to
apply ran out. Once it was too late to get the rebate, they finally told
me to just download it from their website at the time of purchase.
Up until then they simply told me they'd send me the form.
I hope you tell every one you know.
Radio Shack. I purchased a cell phone with
$40 rebate. Reminded them a couple times,
I never got the rebate. I've not purchased
even a penny's worth of merchandise since
then, and that was 2006.
If you purchased through a standard credit card, like VISA, you go back to
VISA and protest the charge, subtract your rebate and accept THAT as the
cost. The key words are that you did NOT get what was purported to be your
agreed upon purchased item. They should stand behind you and subtract off
either the whole charge or the amount of the rebate. Again, you ordered
such and such and did NOT receive such and such, therefore you are not
liable under your agreement terms with your charge company.
I've dealt with Visa on issues before and here is how it goes:
1) If an unauthorized person used your card...that is fraud and the card
holder is 100% covered. All you need to do is fill out a fraud report.
Visa is excellent in that area and makes a huge effort to prevent fraud.
Several times they called to to confirm whether or not the transaction
2) If the card holder makes a purchase but it is not to their
satisfaction...all Visa will do is hold charges for 30 days while the
card holder and the vendor work things out.
In my situation I did not deem a long , drawn out fight for just a few
dollars to be worth doing...so I did what I thought best and stopped
doing business with them.
In a court of law, Tiger would have won. To get a rebate, it would have
been required that I sent in the rebate form...and I did not.
Though I was verbally given the wrong info...I am sure they had the
proper procedure buried somewhere on their website...and from a legal
perspective would have been in the right.
In a court of law, they wouldn't even bother to show up and you'd win.
If they did show up, and you had proof that they cheated you by
foot-dragging, you'd probably win. But if there is no jury, it's hard
to predict what a judge will do. I remember after one case asking a
lawyer, "Did that judge actually say on the record that he was not going
to do his job?" "Yeah, but what are you gonna do?"
On 12/13/2013 12:55 AM, email@example.com wrote:
I'd be tempted to at least split it with the client.
What happens when he finds out about the company
offering a rebate, and asks you about it? You tell
him you filed and kept the money. He's bound to be
Wish Dr. Laura Schlessinger was still answering
questions. This would be a good question for her.
Rebates typically take 6-8 weeks to receive. But not everybody knows
So what is your client going to think of you showing up with $$ so long
after the deal?
Will he be thrilled, or... suspicious?
On Thursday, December 12, 2013 11:55:09 PM UTC-6, firstname.lastname@example.org wrote:
First off, your services were hired...it was your decision what to buy. Tell him about the rebate and discount his fees however you think is fair considering that.
As long as you let him know...it won't come back and bite you in the ass.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.