You shouldn't have had to 'buy' new blades, Sears should have replaced
them with the newer blades, since this is a defect in materials.
I wonder how many others have had the same problem with those flimsy
The guy that came for the service call did offer me two new blades for no
charge, (and I quote: the blades are not covered by warranty but here's two
new blades anyhow). The service guy then went on about how bad the stock
blades were, and the ones he offered me were heavy duty (again same part
I refused the new free blades, and just stated that I was disappointed that
a $1600.00 mower would have such lousy blades on it.
I'm posting some Pics (well links) so you guys can honestly tell me if I'm
wrong or not.
Hmmm. I took that as the guy was trying to look out for you. He new the
originals were crap and probably didn't feel like telling you that you
had to pay for new blades. They have a fair amount of leeway for
goodwill consideration. I think you should have accepted them, but
that's just me.
It's not free stuff. You paid for a mower and it had a defect. So a rep
of Sears offered to replace the defective blades with a new set. You
decided not to accept the new set and went out and bought new blades
increasing the cost of your mower. What are you going to do about the
torn up deck? Buy a new one?
I was going to either buy a $200.00 mig type welder or bring it to a friend
to have it welded.
Or I still have the option to take the lawn tractor back to Sears for a
refund, minus the restock fee.
Dood. Sears should replace the deck. If they won't, raise hell with them,
right there in the store. If it were me, and they even began to balk about
fixing it, I'd chew the manager's ass out, right in front of everyone
within earshot. They should fix it, or refund (shoving the restocking fee
up their proverbial asses). If they still balk, escalate things:
Sears, Roebuck and Co.
3333 Beverly Road
Hoffman Estates, IL 60179
You really think they should replace the deck? (the Sears guy said he's
seen much worse, well what's that say?).
I really have thought about making a fuss, like bringing in the old and new
blades and the "monster stick" and telling them it says "Satisfaction
guaranteed" on the back of the receipt.
Kathy thinks we should bring it back too (replacement or)?
I have owned allot of mowers over the years and never encountered this type
of problem before.
The problem I have is I have already "admitted" to mowing something other
than grass and I think they consider that misuse, but
looking forward to your reply
That is *exactly* what I was thinking. The factory blades are pieces of
shit, obviously. That's crappy merchandise, and not worth the price. I'd go
She was wrong about the beer. She's right this time. ;)
Nor have I. It's brand new.
It's brand new. If they won't cover a stick of that size, doing
unacceptable damage, then fuck-em. Get *all* of the money back, and buy a
better mower. Dood... it's brand new. There's no excuse. That stick should
never have caused excessive damage.
Ask, and ye shall receive. =)
And, while you're waiting, please d/l and install OEQuotefix. =P
Clark, I agree with Eggs. The stick was not a big stick (I have chopped
up _much_ worse on my JD), nothing that should have done this. Also, it
was the bad blade that did the damage to the deck, not the stick. The
blade should have stayed at least reasonably straight. I have hit a lot
of stuff on my semiwooded place, and bent a few blades. They just bend a
little after hitting something that stops them cold. Curving into the
deck and putting a hole in it cannot be tolerated as acceptable.
I'm just saying that's what I'd do, whether it's right or not I dunno. =)
But, I know if I spend that kinda money on a mower, it better be tougher
than one of those kiddie mowers that blow bubbles, and it sounds like this
one isn't/wasn't. ;)
If you're too open-minded, your brains will fall out.
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