Last night I set a wash timer to start early this morning on my Bosch
WFT2800. It was a full wash of towels so I had the High Water Level option
selected. When I went downstairs in the morning the wash had reached
Anti-Crease and had apparently completed successfully - the towels were
clean, spun and ready to hang up to dry - but there was water on the
floor. I tried another wash at normal water-level and the same thing
My first thought was that the problems I previously posted here regarding
foam frothing over the top of the waste stand-pipe had reappeared, but the
cupboard under the sink where the washing m/c waste goes into the standpipe
is absolutely bone-dry. The water must have come from elsewhere.
I've taken off the front fascia and unscrewed the access cover to the pump,
but the space behind was not clogged and the pump seems to be free to
rotate. On both occasions there have been drops of water on the front panel
below the door.
The full model designation inside door is: E-NR WFT2800GB/12 FD 7702 00722
I am only familiar with Whirlpool washers and from my experience of water
leaks with those it has been to do with problems in the soap dispenser area
(accumulation of soap residue and limescale), dirty or worn door seal,
blocked filter/pump (commonly hair clips, buttons, coins, tissues), and a
punctured drainage hose (including a leak from a new hose, to replace a
leaking hose, that the technician left rubbing against the outer drum so
that a hole was worn through the replacement hose). The machine needs to be
reasonably level, especially front to back, because if it is tilting
forwards then that can affect how the water runs in the soap dispenser area.
You could try running it with the top cover off, being very careful of mains
voltage, to see if you can spot the source of the leak from there. The
following webpage deals with leaks generally and there is also forum where
you can ask about specific brands.
There is a washing machine help section at http://www.howtomendit.co.uk/
I don't know that model, but a couple of things spring to mind.
Check the rubber bellows between the door and the drum. You could
get a hole worn in that in one of the creases. The drum bearing
seal may have failed, allowing water out along the drum drive
shaft. There's usually a drain hole for water escaping this way
just under the drum bearing at the rear. Once this starts
happening, the drain hole quickly gets blocked with dried washing
powder, and the water then gets forced out through the drum
bearing, washing out the oil, making it rusty and causing failure.
You may be able to see staining down the back of the drum if this
was the escape route. Beware of operating with the top/back off,
as the drum pulley can fling the oil-laden water off leaving a
black line up one wall, across the ceiling, and down the other
wall... Been there, done that...
Thanks to both for the replies and the links (and the warning about the oily
water - phew, glad that wasn't me :-). I'm investigating further, but have
discovered this strange pipe not attached to anything ...
... standing in for ...
... can anyone suggest whether this is meant to be disconnected, as seems to
be the case?
A second photo in the same album - it was all I could do to hold the
camera with my fingers through the gap while it opened and focussed, let
alone adjust it, so the picture is rather whited out by the flash and out of
focus because the camera can not focus that close - also shows drops of
water on the underside of the door recess, and in fact the whole bottom
plate of the machine is still full of it ...
... standing in for ...
Well, it's all rather strange ...
Note useful tip: (Having isolated it from the mains and tested it with a
neon tester) Working through the narrow slot exposed in my previous photo, I
cleared out the water from the bottom of the machine with an old lead-acid
battery hygrometer with the float removed, and then mopped up the rest with
a cloth. I would guess there must have been the best part of a litre in
I then opened the kitchen back-door for the afternoon to the cold, drying
winds we've been having, and then left it to dry further overnight. This
morning it seemed completely dry, and safe to move without fear of spilling
rusty water over the corner of carpet in the dining area that it has to be
pulled out over, so I got it into the middle of the kitchen floor,
unscrewed the top so that it could be opened on its hinges, and set another
wash to run.
It's only leaking water at one particular point: when filling for the final
rinse. Water came gushing out of the soap dispenser area down the inside
and outside of the front, quite a lot coming from inside to outside at the
bottom of the door recess some strange reason (explaining the drops I'd
previously noticed), and onto the floor. Not all the final rinse water did
this, only the first litre or two; the rest filled normally without
So the answer's obvious enough, the fabric conditioner siphon in the soap
dispenser must be blocked, right? But I whipped it out while the water was
running and couldn't see anything blocking it. Perhaps I dislodged
something in so doing, but if not, then I am mystified. I just can't see
anything that's different to explain this sudden, new and unwelcome
Could the water pressure have suddenly increased, thus overloading the
normal flow capacity of the conditioner siphon, I wonder?
Not unless the water was coming out with the force of a pressure washer! In
my experience anything that interferes with the normal flow of water around
the soap dispenser area, including congealed detergent and fabric
conditioner, can result in water running down the front of the machine.
No it wasn't, it was bl00dy obvious!
Once I could see it filling with the lid raised (wasn't quite quick enough
before) it was blindingly obvious that a hosepipe had come off. All fixed
now, hopefully ... unless it comes off again.
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