Aluminum trim piece that fits around side auto window came unattached.
There is relatively firm, hard black *rubber* to completely support it.
What adhesive will provide suitable method of reattachment?
Recall that I live in Indiana, a cold winter state that gets hot in the
P.S. My carpal-tunnel symptoms are getting better (my "attitude" seems
to run in sinc with it).
They'd probably like to have me bring it in, and sell me a brand new
piece to go under the piece of trim--wheels and all!
I count my blessings I didn't loose the trim piece or it would probably
be a $150 repair! They charged me more than that
to "fix" an electric window so that it would never open again. And I had
to pay that twice in a month.
Calling the dealer is an interesting thought though. If you go to visit
them, they charge $80 as soon as they pull out a piece of paper
and write your name on it. They made the car though (Buick), maybe they
will help in the name of goodwill.
25 years ago I figured it out (when working as a service manager) and
at that time, the cost to process a work order, from start to finish -
including the cost of the printed form, was $25. That was pre computer
- using a "cardex"ystem.
It pissed of the dealer principal, but if a job wasn't worth $25 I
usually didn't bother making a work order or charging the
customer.Made for some very happy customers, who ALWAYS came back!!!
On 6/4/2014 11:12 PM, email@example.com wrote:
And what would it have cost the dealer had something happened to the
vehicle while doing the freebee work?
In Texas we did not dare not write a repair order for a customer. The
customers vehicle was not covered by our insurance unless there was a
repair order written for the vehicle. Writing up an average of 15,000
vehicles per year there was always some accident that happened in the
shop a few times a year.
So did you give away oil changes? We did them for $19.95.
And just one more point. While you determined that the dealership
average cost to write a repair order was $25 you not writing a repair
order and giving the work away added to that average $25 cost.
Employees still got paid, electric bills in the shop still got paid,
rent was still paid, whether you charged the customer or not. All of
those operating expenses are what contribute to the average cost of the RO.
Trim adhesive.(3m trim and weatherstrip is one that works pretty well
- but be carefull - it is yellow and sticks like snot!!! It is
flexible. Epoxy doesn't work worth crap for fastening shiny trim to
rubber, from many years of past experience
Several turned up by 3M when I searched last night. I anticipate that
the auto parts store ought to have the right one (though I didn't find
what I was looking for when I sent to the retailer's web site).
Sounds like this would be a good application for 3M5200 marine
sealant. (HomeDepot has it)
Once it cures, a heat gun is the only way to break it loose.
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I used to work for a 3M distributor in the late 80's and mid 90's, Old
Yeller was starting to give way to the Black version for it's intended
use and engines were becoming much more complicated in respect to what
type of gasket sealer was used for what on an engine. Anaerobic and
Aerobic sealers were being spec'ed as engines became more complicated.
I doubt that 3M ever changed the formula as it was only designed to do
what the label mentioned.
Not so much as a gasket "sealer" but to hold the gasket in place
long enough to assemble the engine around it!!! used to use it to hold
valve cover gaskets in place on SBCs and the Mopar "leaning tower of
power" and oil pan gaskets on automatic transmissions on "Mercury
Mystakes" (the pan was vertical instead of horizontal) among other
IIRC it was referred to as "elephant snot" in several of the shops
where I worked.
No, oil changes and such were charged for. Any parts involved, it was
billed. Things like installing wiper blades, freeing up the
ever-present sticky door handle, replacing a tail light bulb (customer
buys it at the parts counter - I put it in)
We had the best retention and the best absorption in the local area,
and not just for our brand. Twenty six years ago the litigation
situation was a lot different in Canada too.
And what proof would anyone have in court that anything had been done
without a work order?
And to be fair - not EVERY job that was less than $25 didn't get a
work order. The shop was always busy with paying jobs, and the
clerical workers were always occupied even without handling the
non-existant work orders.
Just saying not every garage/dealership is a rip-off. Many dealers DO
look after simple things like that as "good will" because in the long
run it makes them more money, not less.
On 6/6/2014 10:44 PM, firstname.lastname@example.org wrote:
Typically a work order always has a customers signature. You screw up a
customer's car he or his insurance company is going to take you to court
if you don't make things right. Your insurance company is not going to
protect you if you damage a persons car and during this visit if he is
not legitimately a paying customer and with out proper documentation.
With out his signature authorizing to diagnose or repair the vehicle
you have no proof that the work was authorized.
And to go a bit further with that, the insurance company company will
validate the amount of coverage you are buying by the number or work
orders that you are writing. They do review your volume when setting
Understood but you said that you "usually" did not bother making a work
order if the repair was not worth $25. I understood that to be the norm
and it would be unusual for you to write a work order for work not worth
I absolutely would agree but just because you charge for all of your
services does not constitute a repair facility as being a rip off.
And I certainly understand customer good will and my dealer encouraged
the same. Even if we did as you did and not charge for say picking the
vehicle up on a lift to inspect it with no intention of charging, we
wrote a work order up for our protection. We still had total control
over whether or not we charged the customer or not. The cost to us to
write that work order, 15 cents. Every one involved that was paid by
the clock or was on the salary still got paid whether the work order was
written or not. So writing the work order for the dealers protection
did not cost him any more than the 15 cent work order.
I agree - if you are doing work and charging for it, you need an
ACCURATE SIGNED work order.
But if I free up a customer's sticky door handle and don'r write a
work order and don't charge for it, what liability do I have? The guy
has to be a jerk to try to claim any damages and he has no proof I did
anything, authorized or not, and he hasn't paid me anything.
Wouldn't go far in court.
As for Mechanic's lien, what lien do you put on a car for something
no-one can prove you did and you didn't charge for????? The red
herrings are starting to look like Asian Carp in the mississipi!!!
On 6/7/2014 3:24 PM, email@example.com wrote:
If you do anything to the vehicle and for what ever reason and there are
damages you are liable plain and simple. That does not necessarily mean
that the vehicle is damaged as a result of your handling. There are
dozens of thing that could happen inside the shop. A mechanic backs
into the vehicle with another vehicle. Air hose develops a leak and
beats the day lights out of the vehicle. While not likely to happen, it
does happen. The busier the shop, the more likely. I know, you are
being very careful and following all the safety rules but shit happens
and you are responsible simply because you chose to did something.
His proof will be the damage and a shop full of mechanics that witness
Writing the work order protects you.
It probably would not make it to court, the dealer would handle it
internally an pay out of his pocket. Keep in mind that I am not talking
about a faulty repair so much as something totally unrelated happening
to damage the car. For example the customer brings rear view mirror
adhesive into the service drive and asks to have the mirror base reglued
to the windshield. You don't write a work order, get in the vehicle to
move it out of line and open the door against a metal post that protects
the building. The door is scratched and or dented. You are liable to
repair the vehicle whether you were going to charge for regulating the
mirror base or not. That absolutely will go against you in a court hearing.
I mentioned nothing about a lien. but as Swingman mentioned, if you
have the signature on the work order and do the work the customer is
liable to pay for the repairs whether the vehicle is damaged or not.
Technically if you repair the vehicle before a work order is signed the
customer is under no obligation to pay the bill. He can simply deny
that he authorized the repairs. That too will hold up in a court hearing.
It is just too much of a risk to not have a 15 cent repair order signed
whether you charge for the repair or not.
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