Just before leaving on a trip a little over a week ago, I ordered two blades directly from Forrest (WWII and Chop Master). Since their Web page says most orders ship in 2 or 3 business days, I figured they would arrive shortly after my return this week. I placed the order online and got an automated response confirming the order.
After getting home I had received no further information, so on Monday (4/30) I called to check the status of the order (If shipment were to be delayed I needed to make some interim plans because current blades need attention). I was told the only person who could trace the order wouldn't be in until the next day at 3:30. Called back on Tuesday too early and the magic person hadn't arrived. Left information and was told I would be notified of status. When I had received no information by 8:00 p.m. on Tuesday, I left a voice mail and sent an e-mail cancelling the order.
I'm not trying to be a hard ass about this thing, but I think two business days to merely check the status of an order is way out of bounds.
Has anyone had a similar experience?
BTW, where do most of you order Forrest blades?
George Bame Norfolk, VA