Kaldewei steel bath feet as part of "Grove" suite.

[Mike Halmarack]

This suite seems OK for the price but the one I received had a set of feet that clearly aren't the ones the bath is designed for. It's not only that they just fix to the bath by means of peelable sticky pads, rather than making use of the baths inbuilt studs, it's more that the fixing points don't extend very far out from the longitudinal centre line of the bath. Nor do they wrap around the curved base of the bath as the ones in the on-line drawings show.

A steel bath full of water would play havoc with bare toes if it fell over. I know I can provides a crutch in the form of a wooden frame to take the bath panel, but the right feet would be far more reassuring. Has anyone else had these "sticky" type of feet supplied with this model of bath? TIA

[Christian McArdle]

My Kaldewei steel bath came with substantial feet that clamped onto the bath.

Christian.

[Mike Halmarack]

Thanks, yes, well I emailed Screwfix (or rather their supplier, as prescribed) about this yesterday. Maybe I'd better phone them as an alternative method.

[Paul R]

As did mine. Paul R

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[Mike Halmarack]

Was yours a bath that was installed long ago? I just spoke to Westpoint customer services on the phone. They're the people who have the responsibility for the delivery of this part of the Screwfix order. The woman I spoke to told me that they sent these alternative (inadequate in my view) feet because it's part of a new European regulation that the original ones should be replaced by stick on ones. She wouldn't tell me which particular European regulation it was though. I told her I wanted the right feet anyway and she said it could take a long time. I think I'll get on to Screwfix directly now.

[Christian McArdle]

Like about 99.9% of "European regulations", this will almost certainly be bollocks. The vast majority of "European regulations" are either made up on the spot or are national legislation unrelated to the EU.

What regulation did she state, the Replacement of Metal Feet by Unsafe Plastic Tat Regulations?

Christian.

[Mike Halmarack]

I think that was the essence of it but she didn't give me chapter and verse. I can see that I'm going to create a stink about the delay, in more ways than one.

[Christian McArdle]

So basically, they started supplying crappy sticky pad feet because they cost 5p instead of 10p to make and then start spouting non existing European regulations when people complain.

Christian.

[Liam]

The Kaldewei 627 I got a couple of months ago came with a set of two brackets that each fitted to four studs on the bath and tightened up with a screwed rod. Not as strongly built as the bolt-on feet of the cast iron bath it replaced but more than adequate for the job. Kaldewei e-mail is [e-mail] Lovely well made bath. Very helpful customer service.

[Mike Halmarack]

Screwfix/Westpoint held to their story that the stick on feet were the only feet available from Kaldewei for this bath. They did so to the extent that Westpoint arranged to swap the bath for an Ariston which had the proper bolt on feet. I agreed to this but when the replacement Ariston bath was unwrapped, it had a large chunk of enamel missing.

This was the point at which I decided to step out of the mess. I went and purchased the correct feet (5030) for the original Kaldewei bath which hadn't been collected for return. My local "bathstore.com" had them for sale for 12 quid.

[Mike Halmarack]

Screwfix have been good enough to make a 25 quid refund to cover the expense of purchasing the feet for this bath.