I've recently had two home deliveries from B&Q. Both of them were only what could be described as shambolic - first item not delivered on first arranged date; not delivered on second arranged date - two days taken off work - then delivered with no notice when fortunately there was someone in. Second item not delivered on stated date: three totally different reasons given : firstly the item was delivered and left at the house; when disputed I was told that the item was delivered but there was no-one in; finally I was told the item was delivered but I had rejected it; none of them true as far as I'm concerned. The latest is that it will be delivered on November 14th - that will be just 7 weeks after I ordered it. Have I just had bad luck - or is this the norm with B&Q?
- posted
17 years ago