Why I love Home Depot

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We're doing an add-on. We bought a bunch of stuff from Home Depot. Sink, toilet, cabinets, lots of "stuff".
When we bought the goods, we told the man we would be out of town until Monday, and deliver it on MONDAY. Friday, they thought they would deliver because they had a truck going to our little town on another delivery. So, they leave the stuff with a neighbor on our road a quarter of a mile away. Don't get a signature, no one checks the merchandise off, it's sitting outside. No rain, luckily. They leave a message on our cell phone (which was in the charger at the time) that they delivered.
We called back, and the guy had gone home. We talk to the manager, and explain that by the time we return, all the goods may be missing, damaged, or whatever. Also tell him that we have no way to move the goods the quarter mile from where it was delivered to where it was supposed to go.
He sends the truck back to pick the stuff up at my neighbor's. They will deliver it tomorrow as originally designated. We will inspect it closely for any dings that may have occurred during all this excess handling, and send back anything that is damaged.
I love Home Depot.
Steve
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SteveB wrote:

wouldn't be calling managers and "carefully inspecting goods" that were left out in the rain.
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Hold your phone calls, folks. We have a winner!
Steve
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Failure to communicate! And/or the sellers procedures do not include method of writing on the delivery order any delivery instructions and timing. Clearly up to the manager to a) Fix the immediate problem as they appear to be doing, on MONDAY b) To look at his companies procedures and alter or bypass them so this doesn't happen again. This is somewhat similar to a situation encountered in a Mideastern country, where it was emphasized to buy locally as much as possible. An order for some 50 routine items was placed; based on previous experience instructions were to deliver when a reasonable number of items w had been received, for a total maybe of three deliveries. One wekend my relative received call that items were being delivered and would he please go into work to receive and sign for them. He dis o to find only 3 items one of which was insulating tape. He repeated instructions verbally to the delvery driver to not come again until a good portion of the goods were ready. No dice; it happened again this time on a working day, fortunately, just one or two items dribbled in at a time! One wonders how some places stay in business?
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Somebody buy George a dictionary so he can look up the word "sarcasm"

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Thank you, sir. It is somewhat comforting to see there's one lucid sober person here.
Steve
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I'll agree with George, they never should have allowed the truck to leave without getting ahold of you first. This is just one of the reason's I do not use places like Home Depot any more. There are plenty of places that sell the same items for the same money, sometimes a bit higher but believe in customer service. I have yet to be able to walk into a Home Depot without having to find an employee. Lou
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I'm getting real thin with HD also. We got stuff at Lowe's, but it all amounts to shopping and buying what you need at the price you want to pay.
We needed an exterior steel door. Home Depot in our area doesn't sell them any more. Lowe's sells them, but only in 4" jambs. You have to buy an "adapter" kit which amounts to strips of wood. It was $155. At a door store, it was $355 for a steel door and $450 for a fiberglass one......... in 6" jamb.
Sheesh.
That's another reason I love HD.
And Lowe's.
Steve
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On Sun, 28 Oct 2007 13:49:51 -0700, "SteveB"

Avanti Doors 4650 S Decatur Blvd Las Vegas, NV 89103 (702) 873-1885
See what a steel door with the needed jamb will cost. They have a nice show room and will custom make your door to specs.
-- Oren
"Well, it doesn't happen all the time, but when it happens, it happens constantly."
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We left the Hell Hole yesterday, arriving back here in Southern Utah until Wednesday when we must return to Sodom and Gomorrah to do some actual work for a day or two.
The add-on is here, near St. George.
Know anyone who wants to buy two houses in Las Vegas? We're dealin' .......
Steve
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I've traveled to LV many times both for business and to visit family (my daughter moved there about 10 years ago). I could never figure why anyone would choose to live there, yet it keeps on growing. .
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wrote in message

It wasn't a choice for me. My family moved there in 1952, and I was four years old and didn't get to vote.
As per today, reasons for moving to Las Vegas:
Anyone who can count to 21 can make $60,000 a year dealing cards. Any girl who has nice ***s can make at least that much that is reported to the IRS. Anyone who has a room temperature IQ can start a business that caters to the needs of these people who have a LOT of disposable income. People who have higher IQs and higher ambitions are awash in customers. Businesses and corporations are relocating to Nevada due to its tax laws. Nevada has no state income taxes. The sun shines 350 days a year.
Need I go on?
It was a good ride. My wife and I have 100 years in LV between the two of us. But the "old days" are dead and gone. It's still good, but not even approaching the shadow of what it was in its glory days when "The Boys" ran things.
Time to take the money and run. Enough glitz and glamour. Time to watch the birds, enjoy the sunsets, go fishing, and get away from the dark side that all that money brings.
Steve
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I can't even figure out why anybody would even want to visit. Unless are graced with free tickets from some casino, show tickets (theater, concert, standup, etc.) are priced five times higher than anywhere else.
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Reason enough to never, ever go there. I wear enough sunblock now, and I live in upstate NY. Yuck.
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AZ Nomad wrote:

Getting there is cheap. Staying there is cheap. Entertainment is cheap. Food is VERY cheap.
More people visit Las Vegas than any other tourist destination (including Orlando and Sioux Falls, SD).
No state income tax, no corporate income tax, right-to-work state. LOTS of money.
I remember when Comdex was in its glory. 220,000 attendees. Las Vegas gobbled them up without a burp.
If you want more clement weather, with much of the same advantages, Reno is markedly cooler (and closer to the brothels).
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Getting there is average. Staying there is slightly below average. Entertainment is *very* expensive unless you get a casino to pay for it. Food is average.
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wrote:

And I bet you have a GREAT time no matter where you go.
Right?
No?
Maybe?
It's all attitude, and I can see you already have your mind made up.
Steve
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So far yes, except for LV. I don't smoke; don't drink any more as I'm an alcoholic, so being in smoke filled rooms with drunks playing slot machines bores me to tears. Theater, concerts, and standup were outragiously expensive. I just wasn't willing to pay $150-250/seat. I'll take SF, LA, NYC, Boston, Chicago over LV any time. LV is a useless city.
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On Mon, 29 Oct 2007 19:56:40 GMT, AZ Nomad

Those choices suck. Had you picked San Diego you would have more lawyers.
cheers .. from the brightest city on earth...
-- Oren
"I didnt say it was your fault, I said I was blaming you."
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Well, then, for the rest of us who can still drink and handle the guilt, don't mind spending what we want for an evening's entertainment without having to critique the cost, and who still can do what we want to do without getting sponsor's permission, we salute you!
Steve
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