The Scooter Store

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I recently have learned of the closing of 'The Scooter Store', stopping the sale of its battery-powered motorized chairs. Wouldn't you know, we have one. And wouldn't you know, it has stopped running. Seems the batteries will no longer take a charge from the supplied charger, and probably are dead, needing replacement.
I have contacted a so-called 'Precision Repair Network' at http://www.precisionrepairnetwork.com/qualification-status.html in an attempt to get the chair repaired (batteries replaced), but even though their response was positive, and they indicated they would get back to me, they have not.
The dormant chair is no longer of any use to my handicapped wife of course. Has anyone out there had similar trouble? Or maybe can suggest something for me to do? Maybe I can change the two batteries myself, if I could find a source? Anyone had any luck in that area?
Thanks for your time.
Wei
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snipped-for-privacy@Taiwan.com wrote:

A Google search for "The Scooter Store batteries" yields several results. One good hit is: http://www.scooterbatterystore.com
For the "Hoveround", it takes two 12V 33AH Batteries: http://www.scooterbatterystore.com/hoveround/hoveround-activa-dm.html
You can try Batteries Plus. They will make one if they don't have one. They are on the expensive side but perhaps your insurance will pay for them.
http://www.batteriesplus.com/
BTW: Can you post the model number of the batts; and/or take a picture and include the voltage, capacity (in Amp Hours, "AH"), and physical dimensions? Also the type (NiMh, Lithium Ion, NiCad, etc...) The picture will help with terminal identification. Hopefully they use a standard battery and the model number can be x-referenced to other manufacturers.
Good luck.
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Most N.American cities of 1 million population support at least one specialist battery store, which can usually provide replacement batteries for anything from a hearing aid to a battleship.
--
Don Phillipson
Carlsbad Springs
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On 6/26/14, 4:42 AM, snipped-for-privacy@Taiwan.com wrote:

There is also something called mto battery.
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"Dean Hoffman >" wrote:

Look at his email address, Is he in Taiwan? First we have find out whether it is charging or battery problem.
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On Thu, 26 Jun 2014 06:45:41 -0500, Dean Hoffman

Thanks all. I do wonder tho, if the charger is any good. My meter seems to show zero output but that may mean nothing since there was np load.
I'll check the battery info you guys supplied/
Wei
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On Thursday, June 26, 2014 10:10:33 AM UTC-4, snipped-for-privacy@taiwan.com wrote:

Some "smart" chargers do not charge if they don't sense that a battery is connected. I've had that cause problems for me with totally dead batteries.
I'm inclined to think that any combination of deep cycle batteries that result in the correct voltage and you can fit in the space will work.
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On 6/26/2014 5:42 AM, snipped-for-privacy@Taiwan.com wrote:

Since most of us have never had reason to dig into one of these machines, telling us what sort of battery pack it uses would be quite helpful. What is the voltage? Is a current capacity shown? What markings are on the outside? Can you post a photo somewhere?
If they are sealed lead-acid batteries (which I suspect) then there are only a certain number of sizes and terminal configurations and all of them are available online from various suppliers. If the battery packs are Nickle-Cadmium or Nickel metal hydride then some rebuilding service will probably be your best bet -- the cells that make up the battery packs come in a limited number of sizes and any decent rebuild shop will have or have access to all of them. Of course, if the charger is not working having good battery packs won't help much so, if you can't check out the charger yourself, some outside help might be called for. Some of the more intelligent chargers demand that they be connected to the proper load before they will do anything.
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wrote:

Good catch! I confess this OP is a Mandarin-speaking US caucasian. Full name Wei-Lien-Shi. How 'bout that?
Anyhow - I can't locate my manual for this power chair, but examination of the tags/labels tells me it is a Pride Mobility Products model TSS300 (actual model # AE244000 or A24030-9C). Its motor is tagged 24UDC. The batteries seem to be labelled model BATLIQ1017, and are 5"W X 7"L X 6"H . I assume they are 12V.
I have found what seems to be the cheapest battery at (Amazon.com product link shortened)
Can you tell me what NB terminals are? My chair's battery posts are 90 degrees different that those in the pic. But the cables might be long enuff.
And a possible charger at (Amazon.com product link shortened)
But my charger might turn out to be okay, once I get good batteries.
Hsieh-hsieh (thanks) Wei
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snipped-for-privacy@Taiwan.com wrote:

If I were you, I'd take the batteries out or disconnect the terminals and try to charge them with another battery charger. What's the voltage on them? Two batteries in series or parallel wired?
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Tony Hwang wrote:

NB terminal means type of terminal w/o binding, clip on type.
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On Thursday, June 26, 2014 3:49:53 PM UTC-4, Tony Hwang wrote:

All these typically use some number of batteries in series. The controller s and chargers are pretty common across a lot of these units. They tend to be 24, 36, or 48 volt set ups. Also similar to stuff found in electric go lf carts. I agree about charging the batteries directly, you can charge th e individual batteries one at a time. I would disconnect a lead before doi ng that.
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On Thu, 26 Jun 2014 14:38:26 -0400, snipped-for-privacy@Taiwan.com wrote:

PS I found the manual at
http://lib.store.yahoo.net/lib/used-electric-wheelchairs/pride-jazzy-power-wheelchair-tss300-pdf-manual.pdf
and printed it.
Hsieh-hsieh (thanks) Wei
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wrote:

Series I think (24V from two 12V).
Wei
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snipped-for-privacy@Taiwan.com wrote:

They may be both bad or only one is bad.
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wrote:

Oh
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On Thu, 26 Jun 2014 14:21:25 -0700 (PDT), jamesgang

I was thinking - Can't I remove the two supposedly dead batteries from the chair and try charging them individually with my car 12V charger? That would tell me whether they will hold a charge wouldn't it?
Wei
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On 6/26/2014 6:55 PM, snipped-for-privacy@Taiwan.com wrote:

Yes, I certainly would do that.
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On Thursday, June 26, 2014 6:55:37 PM UTC-4, snipped-for-privacy@taiwan.com wrote:

to be 24, 36, or 48 volt set ups. Also similar to stuff found in electric golf carts. I agree about charging the batteries directly, you can charge the individual batteries one at a time. I would disconnect a lead before doing that.

You don't have to remove them, just disconnect the positive leads.
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On Thu, 26 Jun 2014 22:02:24 -0400, Stormin Mormon

Let ya know
Wei
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