We've owned a Maytag Neptune front loader for about 6 years. Recently we had the free mildew fix which included a new front seal with drainage, new control board and new inner door. It made a fine washer better. We've had no significant problems with the machine and just bought an extended 3 year warranty for $330 from Maytag. I thought that was a darn good deal on a 6+ year old machine.
Anyway we are going to give that machine to the parents who are moving to the area and decided to buy the new Kenmore (Whirpool) HE3 washer top rated by Consumer Reports. We've had that for a few days worth. Enuf to give opinion of which is better.
Pretty much a draw so far. Kenmore is slightly bigger which is nice if you want to wash a thickly filled king comforter though it still really doesn't fit without a big squeeze. It is quieter than the Maytag except when high speed spinning. Then it goes nuts. Tried leveling and tighening wheels with no improvement. Will try plywood underneath as suggested by instructions next. It weighs a ton. The access is far less convenient then the Maytag. It seems to rinse better. Controls are more complicated than our early Neptune. The Kenmore clear door is fun but there is no light which is a nice feature on Maytag when unloading. I believe it has a transmission so I suspect it will be more complicated and expensive to fix then the Maytag.