Has anyone experienced the following: I installed a "Kohler" Rialto Lite
siphon jet toilet (approx 10 years ago). This is a toilet that uses air and
water pressure to get rid of the waste. Inside the tank there is an air
tank with regulator, backflow valve etc. Early Fri. morning we were awaken
with a loud bang and the sound of water spraying. After shutting off the
water supply to the toilet I noticed that the regulator had broken apart.
After checking with two different plumbing supply co. they both advised me
that this particular toilet was recalled do to this problem... Has anyone
had any similar situations and what if anything did "Kohler" do for you? My
concern now is I don't think they make the color "Desert Bloom'" anymore.
You can contact Kohler. They have a website which you can find using
If I remember right, they bought the insides of these toilets from another
company which went belly up and Kohler was giving no help whatsoever.
Really ticked people off. Newer versions use a valve made by Sloan which
works well and is a reliable company that has been around for a long time.
Quite a bit of info, some of it rather amusing for those
of us without exploding commodes, at
Read some of the consumer affairs commentaries first
before attempting to contact Kohler at their included website.
someone already posted a good recommendation however now I wonder if
you should rename the color "Desert BOOM".
Sorry, couldn't help myself. ;-)
People are more violently opposed to fur than leather because it's
safer to harass rich women than motorcycle gangs.
Remove "die spammers" to email
I purchased two of those "power flush" Kohler's (Wellworth model) in
1993. Never had a problem with them but gradually found it harder and
harder to buy replacement parts. I eventually learned of their
"explosive" character and decided to replace them, just in case, even
though mine hadn't even leaked, never mind explode.
Found out that Kohler has a very *quiet* replacement program, probably
as a way of avoiding further damage claims over these toilets. All you
have to do is give them the tank's serial number (it's stenciled under
the tank's lid or inside, on the back of the tank, or on the actual
flushing vessel itself) and they'll send you a new tank replacement unit
for $125 with *free* shipping. The new system is called "Pressure Lite"
Siphon Jet Toilet and is made by Sloan.
So, I went ahead and ordered them ($250 for both) for a lot less than I
would have paid for each tank at a Home Depot or Lowe's ($300 to $500
each). In fact, salespeople in both stores told me it wasn't possible
(or even a good idea) to buy just a tank, and not the seat. They even
charged more for colors other than white, whereas Kohler's replacement
program didn't differentiate.
Call Kohler at 1-800-4-KOHLER if you're in the US (1-800-964-5590 in Canada)
The new toilet
I just spoke with a Kohler representative. Without to much explanation they
are sending me a letter for a complete toilet replacement and will special
order my color (since been discontinued). I guess I'll see how this goes.
I'll tell you a funny Kohler story. I have 4 of their reliable pressure
flush toilets with the Sloan valve. One never worked right from day one in
the house. Sloan kept sending me new parts and I kept on changing them
taking the toilet apart several times. Finally I callled Kohler who said
they would send me a letter to take to their distributor to get a new bowl.
I got the letter and brought in the old bowl half which the distributor
promptly thru in their large garbage bin where it landed in several pieces.
They had no bowl so they took apart a box with a new toilet to give me the
bowl portion. While doing so I noticed that the washer used between the
bowl and tank was different than mine and asked for the washer too. Sure
enuf, the original washer must have been lost by the moron plumber and he
substituted one which blocked the water. The Sloan valve has a backpressure
sensor and stops flushing if it thinks the toilet is backed up (a great
feature, by the way). Anyway, the moron plumber caused an unbelievable
amount of aggravation for me, Sloan and Kohler.
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