When I make a big purchase, I mark Google's calendar with a yearly
reminder so I can keep track of the warranty. I keep receipts in a
folder I change every year when I do my taxes.
I always wish the store would just email me a receipt. I would
furnish an email on my credit card so when I swipe my credit card the
warranty info would just happen automatically.
Anyone think this would be a bad idea?
You can just register the product with the maker providing purchase date
and model no. seller's name, etc. Then you'll get a confirmation reply.
You know what, any thing we buy hardly fail within wrranty period.
As soon as warranty expires, bingo, you start having problem, LOL!
I don't think it's a bad idea, but it might be hard to implement.
The problem with that sort of automated process is that every store would
not only have to be able to pull the card holder's email address via the
credit card, but they would also have to be linked to every manufacturer's
system in order to activate the warranty.
That's a lot of inter-connections, which would have to be pretty flexible
since stores change brands quite often.
In many (most?) cases, the stores have no connection with the manufacturers
since they buy their products from a distributor. Many warranties are
activated by the consumer either via mail or by registering online.
Then there is the issue of gift purchases. If I buy a chainsaw for my son
on my credit card, I don't want to have to be in the middle of a warranty
issue if the thing breaks down. I want him to register the item under his
I recently ran into an issue with an "automated" warranty, although it
wasn't setup like you've described. I bought a computer from BJ's
Wholesale. It came with a one year "on-site" warranty. About a month after
I bought it, it blue screened on me. I contacted the manufacturer's online
tech support who logged in and ran some diagnostics. As I watched what he
was doing, I saw the "home screen" for my system/warranty and noticed that
it ended about 9 months after I bought the unit, not the full year. When I
questioned the tech about it, he said that their system showed that the
ship date for my serial number was 3 months before I actually bought it. I
told him that they may have shipped it to BJ's on the date showing in their
system, but I didn't buy it until 3 months later. He was nice enough to
adjust the warranty to match my purchase date.
That could be an issue with any type of automated system like you envision.
The store would have to pass the serial number along to the manufacturer as
part of the automatic credit card email receipt process. That's fine when,
for example, you buy an iPad from the Apple Store, where it's all "in
house", but if you buy a Poulan Chainsaw from Home Depot, things get a
little more complicated.
On Mon, 24 Jun 2013 03:57:32 +0000 (UTC), DerbyDad03
I was not necessarily suggesting auto activate of the warranty. It
would be nice to automatically receive a receipt that you didn't have
to deal with. As someone suggested, most of the time the product will
last until the warranty expires. Since most do, I feel that filling
out the warranty info is usually unnecessary and a waste of time.
Autokeeping a receipt would just make the times where you did need to
use the warranty more reliable.
On Monday, June 24, 2013 10:56:27 AM UTC-4, Metspitzer wrote:
I guess I took this to mean "automate the warranty process"
"...when I swipe my credit card the warranty info would just happen automat
If all you are asking for is an email receipt, that is certainly much easie
r, but it would still require some system interconnectivity to work. I know
that ceratin stores will provide an email receipt, but I don't think it's
tied to the credit card.
Then again, there is the issue of cash purchases, gift card purchases, stor
e credit purchases, etc. Those transactions would require some manual inter
vention to obtain the email address, be it entered manually by the consumer
or the cashier or perhaps obtained via a swipe of the credit card even if
the card wasn't used for the purchase.
Again, I don't think it's a bad idea, I just don't know if tying the proces
s to a credit card would be as easy to implement as one might like.
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