I was in my local Home Depot the other day and instead of the usual
friendly service everyone I saw working there looked like they were
not very happy to be there and a lot less friendly and less patient
than what I remember.
Anything bad going on in the world of HD?
Maybe just the usual crap? Stupid, overbearing bosses, crappy pay,
virtually no training, etc.?
Friend of mine works at the Despot and reports all of the above.
Ackshooly, since I'm in my local store almost weekly, I've noticed over
the last year or so a definite upgrading of the staff, as well as a
noticeably cleaner store. They seemed to have gone on something of a
hiring spree, and also seem to be responding to what they must know is a
piss-poor customer service image. But this may vary from store to store.
The fashion in killing has an insouciant, flirty style this spring,
with the flaunting of well-defined muscle, wrapped in flags.
Back a bit in NC I was in one and the tool dept head was venting to another
employee. From what I overheard (and it wasn't hard) they wanted some
people to come in, work for an hour, take their lunch break then work the
It is definitely a safety issue. There is a falling off of performance
about 3 hours after a fat heavy meal, and slightly longer for a carbohydrate
Based on a study by a Certified Safety Professional with the Board of
Certified Safety Professionals who owned Schram Catering, the largest
caterer in the Gulf of Mexico.
Here in Oregon, a 15 minute paid break is required after two hours working.
After four hours, you get a 30 minute unpaid break.
Of course, depending on the job, it may not be appropriate to take advantage
of the system, but you do have the legal right to demand it.
Two hour is on the short side by law. IIRC, in MA it is six hours. In an 8
hour day you have to allow 30 minutes unpaid, but you can give a shorter
pair break if the employees prefers it. We give 10 - 15- 10 all paid, but
they still have the option of a 30 minute unpaid for lunch. The law allows
certain job classifications to have no break.
You have to provide water, toilets, and not much more. No minimum heat
required. Laws aside, you don't keep good and get good work from people
unless you treat them well.
ISTR something in labor law about no more than 5 hours in a row without
a meal break? Or maybe that is just the union contract where I work.
(Legally meaningless, since I work for the Feds, but still mostly
But yeah, expecting people to work (other than in an emergency) an
oddball shift like that, is an indicator of piss-poor planning. By the
last 2-3 hours of their shift, even for healthy people, their sugar
levels will be way low, they will be making more mistakes and getting
less work done, and they will be snapping at the customers. Hungry
people are cranky people.
I really don't know the legal rules and probably vary state to state.
Probably something like building code where there's a national/federal
code and local states can be more restrictive.
I seem to remember something about xx minute break for ever 4 continuous
hrs of work. May have been a company policy and not a rule.
Here is NY's law on it;
30 years ago I worked retail & the employer was breaking that law. A
person complained. The employer found out. He fired them. When the
labor folks came around to investigate the complaint, the employer
told them he didn't work there anymore-- so there was no
Retail work sucks. But I'm glad I did it for a few months just so I
could appreciate some of the better jobs I've had.
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