I just had a Glacier Bay pull out, single handle kitchen faucet
installed. It is leaking a very small amount. The leak appears to be
coming from underneath, where the flexible hoses go up through the hole
in the sink to the faucet itself. Anything that can be done about this
or does it sound like the faucet is defective?
Unless the Chinese have decided to ignore the good design methods used in
other faucets, you should find that those hoses screw onto male fittings on
the bottom of the faucet. Those fittings should have teflon tape wrapped
around them before the female part is screwed on. You have to be sure to
wrap the tape in the same direction in which you turn the fittings to
tighten them. I'd remove the fittings, make sure they're taped, or if
they're already taped, make sure it's not all mangled. Clean off the old
stuff, replace it, dry the whole area, and then observe.
If it's like other faucets, the flexible tubes are separate, not included
with the faucet. There's no way of knowing what length will be needed in
each situation, so that's left up to the installer. I've only installed Moen
faucets, which have short lengths of copper pipe sticking out the bottom
into the cabinet area. These are threaded to accept the flex tubing. I'd be
surprised if your faucet has the flex tubes permanently attached. If that's
the case, I wouldn't buy another from that brand.
The plumber has to attach the water supply lines from your sink shutoff
to the faucet - they are not factory installed.
Although there is a very small possibility that the faucet is defective,
its almost certainly an installation error.
It's not hard to fix, but if you're not comfortable with plumbing, and
you've just paid to have it installed, call the installer back and make
them fix it. It shouldn't take them more than five minutes.
(And, IMHO, any plumber worth his salt bends copper supply lines to fit
- flexible lines are for us DIYers ;-) )
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