An unusal event at Radio Shack

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On Nov 4, 10:17 am, snipped-for-privacy@mucks.net wrote:

They weren't much help with a 600 PIV rectifier diode when lightning did a number on my TV a few years back. Probably one of the few things in the TV that I would be capable of fixing - TV died after a storm, opened it up, started ohming from the power line coming in, found an open fuse and a shorted rectifier diode. Of course, the kid in the store didn't know what it was, but it wasn't something they stocked anyway - only had about 5 different flavors of rectifier diodes. For anything other than garden-variety resistors and capacitors, I have always done better going to a real electronics parts store like Circuit Specialists - prices are usually much better too.
Jerry
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Years ago, while in New York on business, I needed a cable. RS was handy so I went in and picked out the cable, then gave the company credit card.
When the clerk asked for a phone number, I replied that it was a business credit card, I was from out of state, and I just wanted to buy the cable and get back to my client.
The clerk refused to sell me the cable.
I don't think this is company policy any more (or ever was!).
I try to aviod Radio Shack unless I am desparate. So I was desparate and went there on Friday. When I got home the device did not work (why am I surprised?)
So I returned it on Saturday and explained the situation to a different clerk. He actually listened to me. Not only that he found the correct device and tested it for me. Maybe hell has frozen over, ;)
Dick
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I live in Texas, and Radio Shack has really been hit or miss for me as well. I am trying to build some electronic trains, and sometimes Radio Shack is my only bet. UGH!
Sonya
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snipped-for-privacy@hotmail.com wrote:

It isn't local, which can be a pita, but Mouser or DigiKey will undoubtedly have anything you need...
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First I have to confess. I was once a RS employee.
This was over a dozen years ago and happened sort of by accident. I had retired from my real job and my wife was still working. I had a little home project and dropped into my local RS to pick up some bits and pieces. They had a sign in the window advertising for help. Well, I figured , what the hell, it would be like working in a toy store. In the application, I said no nights or weekends, full or part time. I though I would get a turndown. Who wanted a retiree with those requirements. (Oh, somewhere in my background was a BSEE)
I got the job, full time, no nights or weekends. I stuck it out for three years. During that time I reached longevity in that store. I went through five different mangers. Hiring was done by the district office and they were desperate for help. And I was on the third district manager when I left.
I saw new employees come in that had no clue about anything electronic. It was not uncommon for a newbie to go out to lunch and never come back. The turnover in the company when I was there was said to be greater than 100% per year.
This was during the time when the "you've got questions, we have answers" was started. No one ever said they were the right answers. There was enough out and out lying go on I told one manager I was going to turn him in if I heard him spout the crap he was doling out.
I attracted a faithful set of customers who trusted me. If some one had a really in depth question about a product, I had no problem using the internal telephone system to call someone in the company who was savvy about a particular product and could provide information that might mean looking up a parts list or even a voltage reading. We had a nearby repair center that was also a good source. The big difference was hat I could ask the right question and relay it to the customer in a way it was correct and understandable.
I am not surprise that they have reduced the small parts line-up There are fewer and fewer people who are looking to experiment or trying to fix a TV or stereo now that everything is surface mount and so many things are built with ic's that are custom and not obtainable.
I've got lots of stories, but I just wanted to give a perspective from someone who had been inside.
Please forgive me for past sins.
Charlie (now actively retired)
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the t/o at over 600%. that was about the time i quit.
your story is so depressing. every time i go to rs there is a new person.

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Dick Adams wrote:

I have a warm spot in my heart for RS because during my college years in the 1950s I worked part time as a counter man in the original RS store on Washington Street, in the heart of downtown Boston.
That was when the founders, the Deutschmann brothers, still owed RS, before Tandy aquired the chain in 1963.
While you can't find every electronic component you might need at a RS store today, most larger cities have one or more retail customer friendly electronic supply stores which can help with your "need it today" purchases.
Here in the Boston area one such place is "You-do-it" Electronics in Needham:
http://www.youdoitelectronics.com /
Thanks for the mammaries,
Jeff
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Jeffry Wisnia
(W1BSV + Brass Rat \'57 EE)
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Latest polite British slang for the above is 'Chesticles' , as reported in a recent article in The Register. Thought you might like to know. <G>
Joe
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wrote:

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I was in a local RS today looking at low end cam corders. The sales person was somewhat knowledgable.....
better than nothing,
although the store manager there is nice knowledgable and pleasant. her dads been a manager for like 30 years
some years ago she was a waste.
her dad sent me to her store, she was just a sales person. unfriendly lazy and unhelpful.
later he asked me how it went, i didnt know it was his daughter: ( found out after I told him she was a waste.........
he said thats my daughter:( it was a bad moment, i have known bob forever.
she got yelled at that nite.
must of done some good, she is excellent today
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On Sun, 4 Nov 2007 13:08:35 +0000 (UTC), snipped-for-privacy@panix.com (Dick Adams) wrote:

I used to buy everything at Radio Shack until I bought my first "IBM compatible" computer there. It was many years before I returned.
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Terry wrote:

the program to make it more fun.
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I remember the TRash 80s. We had several when I was in college.
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wrote:

In one of my computer classes, I remember the teacher saying "We have 3 TRS80's and 3 Apples, which means we have 3 Apples".
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50 days until the winter solstice celebration

Mark Lloyd
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Ah. The joy of buying packard bell ar hewlett packard prices.
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wrote:

Tandy 1000 series? IIRC, they're compatible with the "PC junior" which wasn't that compatible with the PC.

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50 days until the winter solstice celebration

Mark Lloyd
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