UPDATE = October 2008 If you did not hear the story from the beginning, see
I now have a matching system, the evaporator was replaced at about 70% my cost. The BBB managed to get the warranty company to pay a small amount. Enough about the warranty company, we all know how they rip people off by installing the cheapest crap with the cheapest labor. Now on to the Payne unit: The noise is still present and I can't understand how a company can make a unit like this for a residential area that sounds like a moose in heat! Maybe I'll write an e-mail to the company, their website says it's a "quite" unit. Thats total BS. The 25+ year old York I had before this story began, NEVER made this much noise! NEVER. RSC I hope this helps someone before the use a warrenty company and before the buy a Payne.