Occasionally I read queries made by non-hvac professionals seeking advice from many of you that are professionals. Most of the replies accuse the poster of either wanting something for nothing or accuse the poster of ignorance. This is confusing to me as to why the professional should think the consumer has the same understanding of the subject as themselves and at same time explain the complexity and technical challenges the trade demands and at the same time, ask for their respect because you practice it. I understand the old saying "Buyers beware!" and it certainly is true. Why then, would it not be more appropriate to educate the consumer of what questions they should be asking of an hvac contractor and a little education on how to evaluate the answers, the potential pitfalls they face and the value the professional in the trade offers for the money that is charged. Like all trades, there are folks out there just ready to take their money and not deliver the required system or service and advertise their service as a bargain. Effectively, you folks should be more tolerant of ignorance. Please explain the rules and in many cases, the law. Steve.
- posted
15 years ago