POOR CUTTING TORO QUESTION

I have a Toro 22" recycler with the automatic pace yourself drive system. I sent this email to Toro.
The above model Toro starts fine, runs fine, but doesn't cut worth a damn. It is the worst cutting of the mowers I've owned (two Lawnboys, and another Toro 2 cycle Suzuki engine.) This new mower is fine as long as you go forward, but if you stop, or ESPECIALLY put the mower backwards, it leaves large clumps of grass. And never pulling it backwards is not possible. I keep the underside clean. I was wondering if there was an upgrade on the blade or something that would prevent this problem. To be honest with you, I wish I had never purchased this mower. Just because of its poor cutting.
Among the answers from Toro was this one:
-Set the cutting height on the front wheels one notch lower than the rear wheels. (i.e., set the front wheels at 2 inches and the rear wheels at 2 3/8 inches.)
What's the logic behind this suggestion??
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Pete,
I own a Honda with a replaced blade for mulching. It too clogs up with wet grass. You have not told us whether the 'stop' or 'reverse' mode stops the blade from rotating. If that were to happen, the grass would certainly fall, since there is no air currents generated to keep the grass pressed upwards. Also, have you checked the sharpness of the mower blade? A dull blade can cause all kinds of problems.
Sherwin D.
"Pete E. Kruzer" wrote:

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