My mother had a fire installed August 2007. Early in 2008 it wouldn't light so a Baxi engineer came out and knew exactly what the problem was, ie soot clogging the inlet pipe. Removing the 'coals' to hoover up the soot sorted the problem out. Since then my mother has cleaned the fire herself several times and the frequency is increasing - three times in the last 2 months.
Any advice?
Diana