You can indeed blame the company for that one, but not the store
workers. A while ago, it was indeed against company policy to plug
tools in and run them. They wouldn't even use tools in the store for
demos. Their feeling was that they weren't in the "used tool"
business. Then new people were placed in the top positions and all
that changed. So much so, that WW started installing demo areas and in
some stores, outright full-fledged workshops to teach classes in.
So you can say what you want about the former management of the
company, but don't rap the store personell...it wasn't their fault.
I did not intend to blame the store personnel. They clearly stated it was
company policy (I see that I mistated it and said "store policy" in my earlier
post - mea culpa ). That's why I didn't go back to ANY of the WW stores.
Terry Sumner wrote:
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