I've owned the RouterRaizer for a number of years - installed in my Bosch 1619 flipped in a table. Used daily - very, very happy with the setup. Couldn't imagine a better setup given all the alternatives that I've seen.
I just called Router Technologies in Iowa. Talked to a fella by the name of Bob (who I assume to be the owner of the company). Told him I was looking for a few more dust-covers for the above table adjustment hole - and perhaps a shorter spinner handle for under the table. We chatted quite a while about the usage of the Raizer, some tips, etc. I told him I was trying to do some picture frame "mouldings" this weekend and the bits were coming up a bit short, and I'd like to bue . He said he'd ship along a quick adjustment wrench for that too.
He gave me his personal cell number (said to call anytime - and re- emphasized "anytime") and said thanks for calling and goodbye. I said, "Whoa - take my card number!" He wouldn't - regardless of how much I pressed him to do so.
I told him with such a great product and customer service, he was making me feel guilty.
Happy with the RouterRaizer, but even moreso with the company I bought it from. If you are in the market for such a device - I strongly recommend Router Technologies.
- jbd in Denver