I agree, Dremel is a quality outfit. I bought my first tool real cheap in a
pawn shop and figured out why it was hocked the first time I used it. The
coupler was bad. I figured this was some kind of unobtanium. To my surprise
every part in this thing is on the Dremel web site and pretty cheap. For about
$5 (shipped) I had new couplers and brushes, the only other suspect parts when
I took it apart.
Since then I have bought some other Dremel tools, comfortable that I can always
get parts easily.
Wondering about it won't solve the problem. Click here
http://www.dremel.com/html/home_fr.html and click on Customer Service or
call 1-800-437-3635 (7:00 a.m. to 7:00 p.m. CST Monday through Friday) and
give them a chance to respond. My minor complaint was over a $6.75 item -
peanuts compared to the cost of two Dremel tools.
Perhaps they had a bad batch of bearings ?
Ring their bell and report back what happens...
I forgot all about my near-thirty-year-old Craftsman high speed
quarter-horsepower grinder . . . worked great hogging out intake and
exhaust runners when I was 'tweaking' Spridget cylinder heads back in
the early 70s. Blew up a bunch of stones . . .
I need to unearth that beast and see if it still runs . . . got a pile
of .032" 2024-T3 aluminum sheets I need to turn into servo arms,
control horns, and bell cranks. I was pretty sure the Dremel wouldn't
care for that stuff . . .
the dash plumber at mindspring dot com
I bought their Model 1680 scroll saw on clearance at Lowes last year.
It had been the display model and all documents and a couple of parts
were missing. I sent them an email asking where I could buy the manual
and parts, and the reply email only asked for my postal address. I got
the manual, complete parts list and a brand new catalog about three
days later. I'm quite happy with both the saw and the service.
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