I noticed I have not been getting emails lately since the 17th. tbird says downloading 1 of 255 followed by no emails to download.
I asked tech support if anything changed. They tell me NO, that its tbird delete my account and add it back. I refuse.
I said are you sure nothing has changed. Yes nothing has changed. Well there's an email from the 11th from you guys saying you are moving email from one server to another and that there will be sporadic outages to individual accounts. Response yes but that should not affect you, you should be fine once that is done.
Well I am not fine... Well then it's TBIRD.
I go into their web mail interface and delete the first email.. Now I can download emails.
HOW FUCKING STUPID these idiots are.
This is the second issue in a month. My current ISP also made changes 3 months ago. I never was notified. They changed the ports and mail server.
They said the old ones should still work... but guess what... it didn't. But the first thing they tell you is that there are no changes. Well there was... and obviously the change they made to remove the old servers that day caused an outage. Because until that day I was still coming in under the old servers and was fine.