It's my understanding that while ISO is a procedure that can
be used to dictate a level of quality it isn't a procedure
that always dictates a high level of quality.
In other words, it's just the other side of "developed
That is the way I understand it also. I recall several years ago as the ISO
standards were being "setup", so to speak, the emphases seemed to be
targeted more towards shipping and packaging. At the time however I was the
GM of an AC/Delco wholesale distributor.
It's my understanding that ISO certification is proof that a particular
procedure is DOCUMENTED and this procedure is SUPPOSED to be followed by ALL
regardless of where the procedure is performed. The trouble is the
documentation is usually written by a hired writer who doesn't have a clue as to
what the procedure really is. The information he receives is usually comprised
of a bunch of lies that sound better than the truth.
I also wonder what happens to the "documentation" when translated from English
to, say for instance, Chinese. I sure hope it's better than the Chinese user
manuals that are translated to English.
Buffalo, NY - USA
(Remove "SPAM" from email address to reply)
You're right. ISO certification just means everything is documented and
is supposedly done the same way every single time.
This could mean they put together cheap low quality tools the same way
I had one experience with one of those
supercheap power tools and never want
to repeat it. I borrowed a new pseudosawzall
from a friend while mine was in for repairs.
I was cutting through a joist and the blade
started binding in the cut, suddenly I
was hearing the smooth hum of the motor and nothing was moving. Ended up
the friend pay the small repair bill for the
sawzall and keeping it, and getting a new
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