Every now and then it's really nice to find a comapny that supports its
products. I have a nice 16 gallon heavy-duty Shop-Vac circa 1995 (one of the
tall yellow ones--originally gotten for free, BTW). It's been a great tool but
the casters and little support legs collapsed. After just a couple minutes on
the phone they offered to end a whole new set of casters and support legs. Not
even in the warranty.