Has anyone else experienced this issue? I have been looking for a new bench planer (3 blade) for a while. After reading the glowing FWW review of the Craftsman Professional 3-blade, it jumped to the top of the list with the Dewalt (DW735).
So this week Sears is running an online special where you receive a
20% discount on items over $350. Beautiful I think, I'll order the planer (normally $529 - a savings of $106!) and pick it up at my local store. Problem is, the item is currently out of stock. No problem I think to myself. I'll just order it and get the lower price and pick it up whenever it comes in. I'm a patient guy after all.But the web site doesn't allow me to place the order since it's out of stock! I call customer service and voice my desire to order this item, but they clearly are not set up to help someone in this situation and can only repeat to me over and over, "I'm sorry sir for your frustration, blah, blah, blah..." And my favorite, "sir, when we get it back in stock you can order it then for the higher price." Kind of defeats the point of the sale, doesn't it?
Anybody else experience this? Any good solutions? I could order the DW735 (it is my #1 choice after all), but it's an extra $130 I didn't want to spend.
Thanks, Jeff