Here's a section of Ridgid's Lifetime Service Agreement:
"To obtain service for this RIDGID® tool under the Lifetime Service Agreement, you must return it to One World Technologies, Inc., attn: RIDGID® Hand Held and Stationary Power Tool Technical Service, 1428 Pearman Dairy Rd, Anderson, SC 29625, freight prepaid, or take it to a designated service center. You may obtain the location of the designated service center nearest you by calling (toll free) 1-866-539-1710 or by logging on to
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Not all authorized RIDGID® Brand service centers have been approved to provide service under the Lifetime Service Agreement. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver's license, passport, or military I.D. or a valid Social Security card with photo ID). The designated service center will repair or replace any part covered under the Lifetime Service Agreement, at our option, at no charge to you."
See:
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