Seems to be broken. I wonder if they could use a hand fixing it?
(It's a pity because I wanted to see if they did a specific hard-to-find item before setting off: 15mm 45-degree solder elbows. None of my local places even have the old-fashioned solder-them the hard-way ones, and while I can normally do that I've run out of solder too, and don't really want to buy any more just to make the final couple of joints in my project.