Water meter & excessive bill

cpvh · 2019-06-19T07:20:15+00:00

From a local FB group.... When Jane (name changed to protect the innocent)and I moved into Church House 3 ish years ago we found we were paying a huge 1/4 bill for water, we are on a meter. Having settled in we contacted Southern water and questioned it. We went through a process of "Do you have a water mill" "No" "Do you have a swimming pool" "No" "Do you have 10 children" "NO". Ok you have a leak ! I said Ok can you come and have a look. They said "Yes". But they never came, I contacted them weeks later and said "When are you coming" Their reply was aggressive and unnecessary "We are not coming the leak is on your property it's down to you" end of story. Well no, not quite. After saving up a lot of money for a local company (Excellent local company) to put a new water main in, we had it completed this weekend. Great ?? No ?? we have cut off our next door neighbours water supply. She had been paying water rates whilst her water had come through our meter. What leak ? I leave you to make your own conclusions. Southern Water ??!!??

Jun 19, 2019 Last reply: 7 years ago 20 Replies

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harry 7 years ago

Well usually anything downstream of the meter is your responsibility. I should have been checked out when the meter was installed.

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Water meter & excessive bill

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