Apparently I qualify for a £2,700 government grant toward a central
Anyone had any experience ?
Apparently they will install 5 radiatoirs but I can negotiate with the
supllier to install more - I probably need 9
Hope they will consider an upgrade to the boiler otherwise it could be
a waste of time
When the rep comes round to measure make sure you listen closley ie record
him with a pocket recorder,if he says the boiler will be such&such a model
then you have evidence thats what should be installed...not what the
installers want to put in?
Also and this is paramount make sure you ask where the rads are going and
where the piping will be sited,if you dont like what they are about to do
tell them or they'll just go ahead and do it.
They made a right pigs ear of the installation at a neighbours house,it was
absolutly disgusting but on saying that it might be just those bunch and
doesn't play a bearing on the rest?
Also they took the copper boiler without asking ie it wasn't there's to
They actually ran copper pipes along the skirting and could have easily been
run under the floorboards.
Had a tale of woe from our neighbours about a warmfront grant installed CH
system just before Christmas. Lots of messing about before work actually
started as the property is and old stone built place with nice thick
walls. This was highlighted to the sales person and to warm front on
several occasions but the message never seemed to get through.
The last event of the installation was yet another visit from a spark to
install the thermostat, he managed to drill a hole through a pipe bringing
down a ceiling, ruining a sofa, arm chair and carpet.
The people (I hesitate to call them Plumbers, Heating Engineers or
Electrictians) actually doing the work where coming from way south near
the M62 corridor. I have a sneaky feeling that they are paid a fixed
amount for the job to be done in a fixed amount of time, with little or no
regard for the distance travelled/overnights or difficulties that any
given job may have (like thick walls). Thus to get the jobs done they have
do them in the quickest time possible cutting as many corners as possible,
such as surface running pipe work etc.
Unless you are prepared to watch 'em like a hawk for every minute they are
there and be prepared to have long and protracted "discussions" about how
the work should progress. I wouldn't bother with the Warm Front grant.
One has to wonder why skilled, experienced, competent plumbers take work
that means they have to travel long distances, take overnights and cut
corners. There is a shortage of good plumbers, if they where any good they
wouldn't have a shortage of work in their local area.
Two I know of. One was installed worked fine - person went into home
so don't know if it still is fine. But easy installation, no problems
with any of it.
Second. Three weeks old and broken down this week. They're not coming
out til next week. I know the council have been out to another
neighbour's heating this week and that's also less than 3 weeks old.
Different companies installing it - but interesting to see council's
repair response is better than that of private company.
The council's emergency repairs response is always better - they have the
manpower/contractors on a 24 hours emergency standby service throughtout the
year with [generally] a two hour response time for housing emergencies.
The authority that I worked for actually has a response time of 1 hour - and
woe betide you if you don't make that time!
It makes me think that warmfront wouldn't survive very long if the end
user was footing the bill/entire bill.
It is clearly stupid installing half a heating system.
The system sounds like B&G on a very bad day. No communications between
the soso installers and the 'salesman'. The only thing that can be said
is that it is free to the end user.
They rush in, rush out so don't expect a satisfactory job unless you are
prepared to watch them every minute. Make sure the job is up to standard and
make sure they clean the mess up, all of it.
Ask all of your questions at the beginning and make sure you get a full
description of their intentions in writing before giving the go ahead. Then
make sure they do the job as per written spec.. They will try to get away
with not giving you ANY detailed information until it is done, so start with
your list of questions on paper ready, insert their answers and get the
sales droid to sign it. If you have any complaints after the job, get them
Except I don't think it is free to the end user, not unless you can
install a gas CH system for =A32,700 (combi, pipes, valves, 5 rads etc) =
=A34,000 for oil fired. Maybe this is why the installs are so wham bam t=
you mam, there is only a few hundred quid left from the government grant=
for labour costs.
On Sun, 30 Dec 2007 14:46:43 GMT, "George"
It *might* have been just as easy to do it, but they specifically say
they won't on their web site: they almost certainly say the same in
whatever documentation they provide too. It *might* be possible tom
persuade the installersw to do it with both a) a "drink" and b) all the
floorboards already lifted and joists drilled or notched according to
whatever regs apply.
led to believe when the blokey that came to inspect the proprety infored
the neighbour that a Worcester would be fitted and when the installers came
they fitted the above and gave soe lame excuse that the Worcester had too
many call out faults?
I don't like Worcester they make little features found on most boilers
sound very good, people are led to believe that their boilers are the
best just because British gas fits them when really you are much
better of with a Viessmann, ATAG, Vaillant.
On Mon, 31 Dec 2007 13:25:00 GMT, "George"
I assume you mean they CAN do it in the sense of being physically,
intellectually and emotionally capable of doing it, but since they
(Warmfront) very clearly say they (the installers) won't, there's hardly
any surprise to be had when they don't. What would be surprising s if
they did what they said they wouldn't do, and what their (the
installers') contract (with Warmfront) and payment arrangement tells
them not to.
In article , Dave
We had extra loft insulation done under the warmfront deal. The firm
came from Milton Keynes, think their name was Igloo.
They were polite, tidy, worked quite fast but efficiently and tidied up
after them. Did as good a job as someone I know who employed a national
firm for her loft insulation, so I have no reservations about that
particular aspect of Warm front.
I do know of a plumber who worked for Warmfront because he felt he was
being "socially " helpful, i.e. helping people who could not afford to
employ plumbers/electricians etc without help. Many of the firms working
for W.F. don't do that type of work exclusively.
"Janet Tweedy" wrote in message
is done in the loft and any part of the house other than the loft doesn't
We're on about shoddy placement of CH pipes and it not right that they can
come into your home and make it look as though a complete ameture has fitted
the CH system regardless of it being grant work.
I suppose if people getting a CH grant were to put another couple of hundred
into the grant allowance they WOULD make a better job of it.
On Tue, 01 Jan 2008 13:18:12 GMT, "George"
Of course, that's "us" (taxpayers) paying that extra couple of hundred
for cosmetic work - not sure that's how I want my tax spent. Nor would
everyone denied access to a grant because the money had been spent on
unnecessary (albeit desirable) work.
If it's such a big deal for folks, maybe - like I said elsewhere - they
could offer the installers that same couple of hundred themselves to get
the extra work done. Have a whip-round at the pub, see how many other
folks want to spend their money on making houses look nice rather than
keeping folks warm.
Warmfront make it clear that the grant DOES NOT include running pipes
under floorboards etc.
In the end, you get what you pay for: when you get something for
nothing, be grateful we live in a nice country whose taxpayers are happy
to have their money used to keep their fellow citizens warm.
I would like my taxes spent efficiently as well, although it has to be
said that those words don't cosily fit together in one sentence.
The better way to do this, rather than being prescriptive about the
implementation, would be to have a minimum spec. of what is included.
Then if the householder wants something better, they simply pay the
This is yet another example of meddling in fine detail when it is not
Next week I get my condemned CH system replaced under the Scottish Executive
CH Scheme) after a wait of over 4 months) and this thread has me a bit
concerned re. quality of the fitting - I'll let you know.
The installers, nominated by British Gas, (the current operators of the
Scheme) supply and fit system to a minimum specification. If I wish
additional radiators I have to pay BG £276 per radiator (any size).
I have a WB Highflow 3.5 Combi at present and the Potterton Promax 28
specified won't give me the DHW flow I want but I'm not allowed to pay for
an upgrade. They also specify a timer on the boiler and a room stat but even
if I buy a nice Honeywell CM927, as I want to, they cannot fit it and if I
did it, it would invalidate my warranty which BG cover.
I have fitted a towel rail to replace the bathroom radiator and installed
electric underfloor heating there but I still have to accept a radiator for
that room even though the installer's surveyor agreed that there is no way
he would destroy my floor and wall tiling to do so. But he will connect up
the tails for the towel rail for me and basically I would throw out the new
radiator. Obviously I will use that in a cloakroom later unofficially.
So the scheme does have a minimum spec. but flexibility is restricted to
I'm not too happy about it but considering how much it would have cost me to
replace the CH myself I can't complain and I'll fit a Prog Stat after the
And it's so fair too. An elderly couple I know who afford several
long foreign holidays a year to exotic destinations such as Australia
and New Zealand have received large grants. However another family
with young children who can afford one week camping in Devon on a good
year get almost nothing.