A post from Velux popped up in my Facebook feed so I took up their offer of a quote for replacement windows.
I have a chalet bungalow with 6 x Velux windows, probably the biggest ones.
Nobody visited but the quote arrived showing 6 x Windows, 6 x blinds, 6 x flashing 1 x Installation. £9K in all.
They have just sent a reminder saying they would like me to take pictures:
An internal picture of each window (floor to ceiling) A photograph of the room where the roof window is located An external view of your existing windows from the garden or street An image of the roofing material taken from your existing roof window A picture of each Data Plate from the window A photo of the window rotated 180° A picture of the stair access to the room where the windows are situated (if applicable)
I replied saying I wasn't interested in a quote for off the shelf items and I wanted a visit so the contractor could check for himself.
Is this the new norm?