Hi dave and mike
You are quite right they should have pointed it out before they started. I think it is just a mix up with in the company doing it I got two quotes and they seem to have only one on file. I got one quote in writting I then changed what i wanted done and got another quote verbally. I agreed to the verbal quote. I then asked for a couple of small extras and got a huge quote for the extras back from another person in the company. I said - you must be joking it can cost that much he said - well the kitchen requires X I said - kitchen was included in second quote he said - he did not have the second quote on file but it far too cheap, i was talking nonsense and asked if I knew anything about building and so on
That was on friday and I have not heard anything back so I assume he has discovered I was right and is now sulking. The head guy inspect the premises on the first day when I was there and was happy enough and now they have not got back to me on the issue and continued work I assume further strengthens my case. hope all that made sense.
Any differences or problems they were unhappy about should have been pointed out and resolved before they started. I am just trying to arm myself with a bit of knowledge in case there is a row. They seem a bit slow so I assume they are moving people about from one job to another.
When getting quotes from people you really need to draw a diagram with a full description of the work and get both parties to sign it. Since this row has arisen I certainly put more effort into specifying extactly what work is required.
Thank you for your help - knowledge is power.
Jake