I've got two flats above a shop, and as part of general refurbing I thought I'd get Yorkshire Water to put seperate water meters in so's the tenents can pay the water bills rather than me having one bill for the whole building.
Yorkshire Water have sent me an invoice for =A33,678 for "new installation to three apartments"!!!!
I don't want any new supplies! I just want water meters on the existing supplies that have been there for something like 130 years!!!
I've just phoned them and the answermachine says: "we are in a team meeting all afternoon, we cannot answer this call" !
-- JGH - grumble grumble grumble