Swarf in Diesel Tank

[Adrian]

And the garage have stated that your vehicle has glittering, right?

[Adam Aglionby]

Asked friend who works in independent garage, had fair share of fighting wa rranty claims with main dealers.

Premature diesel fuel pump wear is known problem within the trade, giltteri ng in the fuel in filter and tank usual tell tale sign. Not always attribut able to fuel contamination in his experience.

Ford Focus diesel has more than its fair share of issues, dunno if vans sha re fuel system.

Analysis of fuel can tell if there has been contamination usually even to t iny percentages, advice was get a sample so that you have one available sho uld want to contest analysis.

Trying to always blame customer for what could be production stock fault, n ot so good.

At 2 years and 60K could well be a warranty issue, tell him to put his circ ular up the glitter.

[Eednud]

Yep, Glittering in Tank.

[Andy Burns]

It appears from reports elsewhere, that the lease company eventually authorised the garage to make repairs ...

[Eednud]

Yep, that is correct. Although speaking to the Lease company, They sent an Engineer to the Garage to examine Vehicle, and apart from swarf in Filter and tank, there was no damage to any other components. They told VW to change filters and flush system. I have done 1200 miles so far and no problems.

Last time I go to that garage. John Clark VW Specialist Cars Dundee

[JimK]

/Yep, that is correct. Although speaking to the Lease company, They sent an Engineer to the Garage to examine Vehicle, and apart from swarf in Filter and tank, there was no damage to any other components. They told VW to change filters and flush system. I have done 1200 miles so far and no problems.

Last time I go to that garage. John Clark VW Specialist Cars Dundee /q

Reasonable result.

Last I read up thread, the lease mob were washing their hands of it all and expecting you to cough for the lot...

What did you say to the lease co?

Who paid for the eventual rioters and flush?

Who paid for the engineer"s visit?

This sounds like a nice little VAG earner....

Cheers

Jim K

[JimK]

/rioters/q

Grrr 'filters'.......

Jim K

[Tim Streater]

Nah, you were riot the first time.

[Eednud]

After consulting a solicitor, a letter was sent to lease company refuting either miss-fueling or using substandard fuel.

They Lease company was given 7 days to Authorise repairs, or they would be held in breach of contract, and damages sought for loss of earnings whilst a suitable Vehicle was obtained. Also expenses to cover the cost of the lease for the next 12 months until the lease expired. The Lease would not be renewed at the end of the contract.

Apparently I could not cancel the Lease, but could claim back the costs, if vehicle was not provided.

A Second Letter was sent from my Solicitor after 7 Days informing Lease company, that I would be removing all my equipment from Vehicle and would be taking action to recover all costs associated with Purchasing a replacement Van.

The Garage phoned the Next Day to say Van would be ready for collection within 48 hours, as Lease Company had authorised repairs.

[Adrian]

A pragmatic solution, based on nothing more than it being far cheaper to do that than fight, regardless of merits.

[Andy Burns]

Ah, when you said elsewhere "I may even buy the van now when the Lease is up, as it has had a whole new fuel system fitted" I assumed it had a new pump and possibly injectors too ...

[Eednud]

Yep, I assumed that is what happened, as that is what VW said must be done to keep the warranty and was the only fix, and the lease company agreed with VW, until they had to pay for it. Then they quickly changed their mind.