Smart water meter

Feb 19, 2026 Last reply: 4 months ago 35 Replies

Next financial year's water bill plopped into my email yesterday, which reminded me that "they" had pre-emptively installed a smartmeter over a year ago.



Since the bill is now £777.77/year I thought I should probably look into moving from rateable value to metered supply, spoke to them this afternoon. They don't have any readings phoned-in by it, they were actually unaware that a meter had been fitted, suggested I send them a photo of it.



The thing is a good 3ft down a damp hole, and the LoraWAN transmitter "lump" that bolts onto the mechanical meter blocks the view of the dials, I can't angle the camera to get a better view.



formatting link

Genius.


Perhaps these meters are only meant to be read by a *drive by* meter reader. When was the last time you saw one of those.

Luckily, my roadside meter is readable.

My meter has the transmitter bit fixed to the underside of the hole cover, so you get a clear view of the meter when the cover is off. Still hard to photo the LCD screen; was easy with the old dials. It has poor contrast and cycles through different displays.

It took a year from installation for it to start working but now I can see weekly, daily or hourly usage via Anglian Water's website.

nib

A bin lorry goes past my house every Monday.

In theory, I can do that with Severn Trent's website. But they keep taking that feature offline for weeks on end in order to "improve" it. It seems to work ok to me on the rare occasions when it *is* online.

Fortunately my meter is indoors under the sink, and the gallonometer is visible, so I can take my own readings. I don't do it every hour though!

You might find this of interest:

formatting link

Thanks, but not sure mine has that hinged part, I'll try to attack it with a cable rod ...

I did (unless FB hides extra comments from non-users?) the first photo does indeed look identical to mine

Not convinced the second photo is the same model, I'll have another look later ... There was some scrunched-up paperwork down the hole, I'll try to fish that out.

It normally only shows "most relevant" and you have to toggle the drop-down to see all posts.

Yes, I clicked "show more" twice, until I got to the photo by "Terry"

The smart "lump" on mine definitely doesn't hinge up, but I discovered it does spin around, so I could get a better angle on the camera.

formatting link

The dials read 00014.424 which still seems incredibly low considering the meter was fitted 19/5/2025

Turns out that was just instructions for installing the telescopic tube in the pavement.

Is that a live feed, because right now it's saying 14.524

Probably the manufacturers installation instructions, which have been ignored by the installer, who 'knows better' :-(

Why do you have a water meter and yet still pay according to the rateable value ?. I pay about a third of your bill.

How many people are in your house ?

14.4 cubic metres is about what I use over the same period. The most recent 6 month bill was a bit higher but that is because I used more water on the garden last summer.

I assume because they've elected not to pay by use. Until now.

+1

Is the fairly critical thing. Thirsty gardens can bump it up too.

Because STwater is pre-emptively fitting them, then "doing nothing" afterwards, I had expected them to start pushing moving to the meter, but apparently they forgot that it had even been fitted.

A few years ago, I paid half, and it felt worthwhile to not worry about usage.

Just me.

Thanks, the rule of thumb seems to be 150 litres/person/day, which would imply 55 m^3/yea.

I will admit that I've avoided having a meter so that I don't have to give a second thought about what volume I use ...

Sever Trent claim 150L/day is average.

14 m^3 in 270 days ? Presumably you must wash and shower somewhere else then ?

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required