Hi All,
My 3.5 year old Toshiba 32" widescreen has died, due to a faulty picture tube. The problem is that now and again the green gun overloads, filling the screen with a green zig-zag pattern, then the TV shuts down. The repair shop say this is due to a bad design in the picture tube, causing overheating. This is a well known problem in this tube (Philips) apparently, and this tube is no longer used in new products.
Now, my question is, can I get Toshiba to provide me with a replacement picture tube without me having to pay for it? IMHO, the set was very very expensive when I bought it, and a three and a half year life span is simply unacceptable for something like this. Is there any recourse under UK law to do this? I was thinking about going along the usual "fit for purpose" and "merchantable quality" lines. Does anyone know of any successes/failures of people trying to do this?
I've googled around, but couldn't see anything. I swear I read/heard something about forcing electronics manufacturers to repair out with warranty, but I can't remember or find the source.
Thanks in advance,
Fraser.