In mid-April I posted a message with the subject "Great service" about very quickly receiving a replacement remote-control receiver for a DC
6-speed and reverse fan which was not working properly. The fan barely turned, jogging forward and sometimes stopping for a few seconds. It only turned at one speed and in one direction. Unfortunately, fitting the new receiver did not cure the fault. I took the fan down again to check the connections and refitted it. It still had the fault. I looked for a new fan, and just before I ordered it a week later decided to see if the fan worked. It worked perfectly!That was in early May. It's been on every day since then, working without problem. That was until yesterday morning, when it did not work at all! I tried it a few times without success, even trying the remote control when I was rotating the fan by hand in case it required some sort of feedback. I started looking at a replacement fan again.
This morning, I thought it worth trying the fan again. Unsurprisingly, it worked perfectly!
I've heard of intermittent faults, but this makes no sense at all.