Performance Power charger smokin'!

It doesn't really matter.

If it's inside warranty, B&Q will replace the entire tool, battery and charger and throw the existing one in the skip.

If it's outside warranty, you throw it away and buy a new one.

They don't provide spares.

.andy

To email, substitute .nospam with .gl

If it's a busted battery I can buy another. Ditto if the charger is faulty. Why buy a new tool if you can repair it cheaply? This is meant to be a DIY group after all!

(I have no way of proving if the tool is within 12 months guarantee or not.)

sPoNiX

From where?

Ditto?

My God! Another example of a PPPoo tool dying. Shocking.

I suspect the battery. Put a multimeter across it - any voltage?

I don't know what's causing your problem but I do know that two brand new

It is under warranty but they didn't ask for the receipt (just as well as I can't find it!). I took the drill to B&Q originally but they didn't have the correct batteries in stock or they would have replaced them there and then - whether I had a receipt or not according to the nice chappy I spoke to.

Give the number a ring and tell them it's under warranty, I would. If yours is the same as mine (in a big case with lots of tools & stuff) they were only selling them from last September anyway.

Si

B&Q sell them

No, but then the battery could be flat.

I'll give it a go..it's the same 14.4v drill they arestill selling.

If it's zero, then the battery isn't flat, it's dead. No cell ever reaches zero volts and lives to tell the tale.

Really? Never seen them, but haven't specifically looked either.

Easy. Buy another one of these tools. Put the old broken one in it's box and take it back for a refund. Only immoral if you've had the tool for longer than you should expect it to last.

Bob

They may have those as extras that you can buy in the store perhaps.

I wouldn't assume that you can buy any spares for B&Q own brand stuff. I spoke to their helpline about this a few weeks ago and was told that the arrangment is complete replacement of product or bin.

That assumes that you can get the spares or materials to do it.

There are outfits who will re-cell battery packs for you, but you may well find that this exceeds the cost of the total tool.

Since the bulk of the cost is in the batteries in this type of tool, if one of those has gone the economics don't generally work to replace it.

.andy

To email, substitute .nospam with .gl

Apart from being dishonest if the product is outside warranty (I believe most PPower stuff is a year), B&Q don't have to refund - they could simply offer to replace. They only refund as new stuff for

Then one has two tools. Mind you, this is IMM's philosophy.

.andy

To email, substitute .nospam with .gl

Well without two tools, how can you hope to fix both combis? :-)

Although it's actually three tools if you include IMM.

Anyway, the 30 day limit wouldn't be a problem, since you'd take it back the next day.

I don't buy rechargeable tools anymore (apart from screwdrivers) because all the one's I've owned had batteries that failed to hold a charge after a few months.

Bob

Except that you would not be returning an as new tool and the Bees Might Suspect Something.

IME this is related to the quality of the tool and the charger. Unfortunately this is one of the areas where costs are cut at the low end.

.andy

To email, substitute .nospam with .gl

But the new battery costs £14.95 and the whole drill with charger and battery costs £19.95. Hardly worth the hassle.

In message , sPoNiX writes

I'd take it outside and leave it to cook, hopefully it'll catch fire & you can sue the arse off B&Q for selling dangerous & non-CE compliant product.

"Andy Hall" wrote | "Bob" wrote: | >Easy. Buy another one of these tools. Put the old broken one in | >its box and take it back for a refund. | >Only immoral if you've had the tool for longer than you should | >expect it to last. | Apart from being dishonest if the product is outside warranty (I | believe most PPower stuff is a year),

But statutory rights can last longer than warranties. Now, for the sake of argument, exactly how long can a PPower tool reasonably be expected to last :-)

| B&Q don't have to refund - they could simply offer to replace. | They only refund as new stuff for 30 days. | Then one has two tools.

That's what Ebay is for.

| Mind you, this is IMM's philosophy.

Philosophy? It's that developed.

Owain

"Andy Hall" wrote | If it's outside warranty, you throw it away

Or generously and anonymously donate it to the next {political party of your choice} association fete.

Owain