If you look at the following image:
my installation of Office looks as I imagine it's supposed to look, ie, there's a gap between the top of the page and the bottom of the Ribbon (as denoted by the blue arrow).
In my friend's case however, the ribbon extends down to about where the dotted line is, covering the top of the page. Using the Zoom control doesn't cure it, nor does changing the screen resolution. Anyone know how to get it to display properly, with the gap between the bottom of the ribbon and the top of the page?