OT: lots of unwanted phone calls

Get them quite often now. They usually know my name and address. All the = callers sound Asian. I'm a TalkTalk customer, and their customer service c= entre is in India I think. Maybe they sell customer contact details? The = calls all seem to be scams - "hello this is Microsoft, you've got a virus".= "hello have you ever had a loan in the last 10 years". Rinse and repeat,= month after month after month.

I saw a gadget on the net called TrueCall. Wonder if it's worth getting? = It's supposed to help cut down on these types of calls. Any thoughts pleas= e people? Thanks.

Reply to
cdr
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l the callers sound Asian. =A0I'm a TalkTalk customer, and their customer s= ervice centre is in India I think. =A0Maybe they sell customer contact deta= ils? =A0The calls all seem to be scams - "hello this is Microsoft, you've g= ot a virus". =A0"hello have you ever had a loan in the last 10 years". =A0R= inse and repeat, month after month after month.

g? =A0It's supposed to help cut down on these types of calls. =A0Any though= ts please people? =A0Thanks.

Truecall seems a pretty expensive way of going. Some years back I got a device via BT that shows and then retains the number of the last incoming call, and shows a red flashing light when someone has used their 1571 Call Waiting system. 'Withheld' and 'International' and recently mobile number calls are ignored by us - if the call is really real, then a message can be left - they rarely do !!

Rob

Reply to
robgraham

Even registering with TPS doesn't seem to stop the overseas callers, but my new tactic is working quite well. ring ring, ring ring. Me: hello Indian person: Hello, can I speak to Mr P L please? Me: sorry, you've got the wrong number Indian person: no, no this is the right number, can I speak to Mr P L? Me: I've told you, you've got the wrong number and don't call this number again.

Put phone down.

Often they ask, 'well whom am I speaking to then?' and I reply, 'not the person you asked for, so don't phone again, bye'.

The trick is, when you hear an Asian accent, tell them it's the wrong number, if it's a British accent, tell them you're with TPS, and if they carry on, just tell them they've got the wrong number every time they call. I know it's a blanket bombing approach, but well over 90% of nuicance calls will stop. Only once in 2 years of doing this have I made a mistake - my ISP Virginmedia use an Indian callcentre and they phoned my 3 days in a row and got the above response, only on the 3rd day did she manage to blurt out, 'I'm from Virginmedia, this is the right number and you've not paid your bill!' before I managed to cut her off...I paid the bill and this was the only time a mistake was made, but the thing is, *genuine* callers will call back, scammers won't waste any more money

Reply to
Phil L

I hardly get any. If I do get an Indian or paki I just tell them to f*ck off. It works.

Reply to
Mr Pounder

callers sound Asian. I'm a TalkTalk customer, and their customer service centre is in India I think. Maybe they sell customer contact details? The calls all seem to be scams - "hello this is Microsoft, you've got a virus". "hello have you ever had a loan in the last 10 years". Rinse and repeat, month after month after month.

It's supposed to help cut down on these types of calls. Any thoughts please people? Thanks.

Have you registered with the Telephone Preference Service? It is free and I found it made a huge difference to the number of calls I get.

Colin Bignell

Reply to
Nightjar

TPS used to be very good but now it's just alright. Trouble is, they've got no teeth and the traders know this, and they don't seem in the slightest bit bothered of the 'threat' of reporting them to TPS.

Reply to
Dave

Truecall is brilliant. Expensive for what it is but it stops all the crap calls. Screening all your calls with a telephone answering machine is a cheaper way of achieving the same end if you don't want to spend that much.

Tim

Reply to
Tim

Colin,

The TPS won't deal with the type of call the OP is talking about. Here is an excerpt from their FAQs at

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"Scam Calls

The remit of the Telephone Preference Service (TPS) lies strictly within the boundaries of live unsolicited direct marketing calls. Scam calls or calls of a fraudulent nature are outside the remit of TPS. Registration with TPS does not stop scam calls and the TPS complaints team does not have authority to investigate scam calls i.e calls claiming that a computer has a virus and offering remote technical support. Please report such calls to your local Trading Standards Office and/or the police."

Cash

Reply to
Cash

In message , Dave wrote

I agree - TPS worked when I first signed up but now the junk/unsolicited call rate is a minimum of 3 a day and often 10+ a day. They are a mixture of "International" calls with which the TPS will not deal but many are number withheld.

I let the answer machine take all calls and these people hang up when they get the outgoing message, however it is still annoying that these scum use auto-dialers and continue to ring every 10 minutes until a human picks up the phone.

Reply to
Alan

In message , Tim writes

We have a persistent loft insulation installer who leaves messages on the answer phone!

regards

Reply to
Tim Lamb

I gave up trying to 100% eliminate them, instead I just have some fun (time permitting) The computer guys keep them on as long as you can and then drop the bombshell .....you dont have a computer, they go apeshit! If they ask for a named person I start by asking do you know them ...so why are you calling them Oh by the way do you like working for your company , do you get a lot of hols, where you going this year.....drag it out and then tell them F off! A few phone calls and they generally stop calling. Oh and when you ask them why they called xxx police station and all calls are monitored they back off kind of quick.

Reply to
ss

callers sound Asian. I'm a TalkTalk customer, and their customer service centre is in India I think. Maybe they sell customer contact details? The calls all seem to be scams - "hello this is Microsoft, you've got a virus". "hello have you ever had a loan in the last 10 years". Rinse and repeat, month after month after month.

It's supposed to help cut down on these types of calls. Any thoughts please people? Thanks.

register with TPS that will drastically cut nuisance calls.

Reply to
Rick Hughes

On 07/07/2012 18:29, Mr Pounder wrote: er, can I speak to Mr P L?

Better approach ... just say " I'll go get him" ... and place handset on table, and walk away .... let them clock up call cost.

Reply to
Rick Hughes

Not true .... small traders would not be bothered .. any big traders, banks, insurances etc. ..... sign up to code of practice to honor TPS registrations.

Diallers are BIG business ... instead of 100 call centre staff dialling and only getting through about 1 in 5 calls .... Dialler goes through database, and only connects agent if call answered .... allows call centres to be much more effective ......

There are Telecoms rules (different per country) that are tightening up on how many times a dialler can call you, both answered and unanswered.

Reply to
Rick Hughes

You can ask BT to block all CLI witheld numbers .... they will try to talk you out of it, but it is your right to get them blocked.

Reply to
Rick Hughes

And very unfortunately some people we very much want to hear from withhold their numbers - like some hospital departments. Which makes it something I'd be very reluctant to do. Plus the gross misuse of presentation numbers which leaves you no better off than withheld numbers much of the time.

Reply to
polygonum

In message , Rick Hughes wrote

At a cost.

Reply to
Alan

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Oh and when you ask

Especially when you tell them it's the Fraud Department and all calls are routinely traced...

Reply to
F

I like this one:

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Reply to
Bob Eager

They don't pay for individual calls.

Reply to
Dave Plowman (News)

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