Numatic Henry turbo brush repair

The Henry range is brilliant.

Plain, simple, no nonsense.

Parts are cheap and you can get it apart to fix it.

I was more surprised that you could get parts for a separate *accessory*.

I've given up on air driven brushes after a vax I had reduced the suck so much it was usless when the brush was used. Brian

Air driven brushes on the Henry are not without problems with picking up large items which can jam the turbine rotor but I find them useful.

However, owning a Henry and seeing how well the brush worked I purchased a VAX branded air driven brush for another cleaner that it normal kept and used up-stairs - what a heap of crap. The brushes spin but don't extend more than a thou' beneath the bottom of the fitting so they don't actually brush/beat the carpet, and yes, the airflow is much restricted when used.

When I spoke to Numatic about getting a Henry, I was advised to make sure I used their own-brand Hepaflo dust bags. I thought this was the usual con to steer me towards some vastly overpriced items but they turned out to be as cheap as chips. Well almost.

Air driven brushes are seldom worth the space they take up

NT

I've a bagless, mains, Hoover upright. I chose it as it had a 'pet' head(?!) that's air driven. It spins very well - until it's on a surface, then it slows right down or stops. The hose is corrugated (very lossy) and the suction gets less and less as the hose is stretched, of course. I put the 'turbo'-head on the Nilfisk cannister, full hose and a tube. I felt that full AG/chainsaw PPE would be a good idea! Watch out pets, your heads are at risk!

Numatic is very good. I rang up about a problem with a 20 yo Geaorge: I'd had to buy new tubes as the plastic ones had split and the heads didn't fit. An adapter was available, I asked for 2 and got them FOC.

BTW, I do fancy the cordless Henry. 2x36V lithium batteries, pretty well full mains performance and £300.

They still clog with plaster dust:-(

Yes, BUT before they do the weight of plaster dust in the bag is substantial and it doesn't migrate further to the filters before the motor.

British design, made in Britain by a British company.

Of course spares are available!

Its simply an attitude. Because every single component to make any part of a Henry is on a shelf in store at Numatic, the decision as to whether to sell them as spares and at what price is simply marketing.

Numatic have taken the revolutionary and old fashioned approach towards customer service, which is to regard customers as something to be served, not duped into parting with cash for shoddy products that break one second out of warranty and cannot be dismantled.

Yes, smartphone, I am looking at you....

Ransome spares quoting £14!!

It's probably called inflation.

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