Hmm..OT

Is this a trend?

Mail notification of pending gas bill from BG. Nothing through the post for a week so I downloaded a copy.

This morning an informative from BG that *as I am managing my account on line they will discontinue sending paper copies*!

Something similar but unacknowledged from NatWest. I needed some account information so fetched some PDF from their site. They promptly stopped sending paper statement copies from that account but continued for the other 2 accounts!

Reply to
Tim Lamb
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I switched to internet management of gas/elec years back, I don't miss the bundles of statements/

I had to opt for paperless statements on various bank accounts, don't remember any deciding to impose them on me.

Reply to
Andy Burns

Never heard of it. Sounds a bit like nobody understands the system and hence are not aware its happening what you need is a human. Brian

Reply to
Brian Gaff

There is probably a checkbox somewhere to undecide it. but one of the reasons I never go to web sites is that their formats are often inaccessible being geared to the sighted. brian

Reply to
Brian Gaff

The less official paperwork you have physically delivered to your house, the smaller surface area for identity theft.

Of course the inevitable left-hand/right-hand interface is when an organisation *insists* on printed posted bills - particularly utility or bank statements (which have been electronic for the past 10 years, in our case).

Reply to
Jethro_uk

+1
Reply to
Huge

I hope you don't do this kind of thing for a living.

Reply to
Huge

A new trend seen in a few places is to stop online access if you receive paper statements. You can still login and see the last transactions up to your previous statement but they no longer provide access to any transactions before that online. That's a right pain if you want to search your history for a particular transaction.

Another one is only going back 12 months from today, which is no good if you want to do something based on a fixed annual range like your accounting period.

How to lose customers 101...

Theo

Reply to
Theo

This will really bite you in the backside when you try to prove who you are to a bank and have no paper utility bills or statements to show!

The list A list B proof of ID has become a joke. The only people who are not disadvantaged by it are the professional money launderers.

Reply to
Martin Brown

The last time I applied for a bank account was at 3 o'clock in the morning, I provided my name and address and consent for them to do searches, it was confirmed as open a few hours later and I was able to make a transfer to it straight away.

Reply to
Andy Burns

Spot on.

Reply to
Huge

Not necessarily. Many banks will accept self printed pdf documents. This does presuppose that you own a printer of course.

Tim

Reply to
Tim+

And to make even more difficult, try and close a BS savings account when you also have no mobile phone or current passport.

Reply to
Andrew

No they wont.

Nationwide made me visit a bank branch, print off a statement on their in-branch printer and have it stamped with the branch stamp.

However, I could have simply acquired the PIN and bank card of 'me' and without any photo-id, the bank branch would have been none the wiser.

Reply to
Andrew

So, Nationwide = all banks?

Tim

Reply to
Tim+

They may accept them but anyone or their dog can forge one *trivially*.

Reply to
Martin Brown

NatWest required passport and community charge original to draw ?2500 over the counter from a business account. Added insult to injury by charging a fee!

Reply to
Tim Lamb

Should be cheaper. most of ours charge for paper accounts.

Reply to
FMurtz

If you want one on headed paper, there are web sites that will do that for you, too.

Reply to
Huge

My account offers no reward for giving up paper accounts except for the warm glow of saving the planet. And perhaps the longer availability of online records, though this is a little ambiguous.

Reply to
Roger Hayter

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