Mail notification of pending gas bill from BG. Nothing through the post for a week so I downloaded a copy.
This morning an informative from BG that *as I am managing my account on line they will discontinue sending paper copies*!
Something similar but unacknowledged from NatWest. I needed some account information so fetched some PDF from their site. They promptly stopped sending paper statement copies from that account but continued for the other 2 accounts!